UGH! Spectera! Help!

[jwes]

We recently signed up with Spectera, and are little confused about what to do with patients benefits/billing. I've spoken with another office who takes it and they basically deduct $120 off the retail for the frame, but submit the claim with the amount of wholesale-WFA. Also, they charge U&C for AR (Crizal 85, Alize 100) and then submit 75 for crizal and 80 for alize for patient paid. Just wondering what other offices are doing- besides getting rid of spectera! Thanks

[Now I See]

First...welcome to Optiboard!!!!!!!! :cheers:

Second...with regards to Spectera insurance, I took it (for a short time!)

For my office, I had to send all work to the Spectera lab, the pt paid me for any lens upgrades (these prices were given to me when I printed out the pt's specific benefit plan)...then I had to pay Spectera 80% of those upgrades that the pt paid me. Then, pts got an additional 20% off anytime they come in after the initial order, that was a new benefit added recently, according to Spectera.

The main reason I was unhappy with the set-up, was the fact that I couldn't finish the work in-house..it was so inconvenient for all involved...for example, when the pt came in with a scratched lens, yes, spectera would cover it and remake it @ no charge, but I had to send the frame to their lab...so, unless the pt had a back-up pair, they would have to do without until the new specs came back.

Just my 2 cents..I hope that helps :)

[bob_f_aboc]

In other words, "Turn around and run the other way!!!!!"

When my office took Spectera 4 years ago, we had an average turn time of 3-4 weeks. Our rejection rate was about 30%. And don't get me started on "THE BOX" of covered frames. Some of the hottest styles from 1987.

Get out while you can!!!!

my 2 cents worth:D:cheers::D

[Now I See]

In other words, "Turn around and run the other way!!!!!"

When my office took Spectera 4 years ago, we had an average turn time of 3-4 weeks. Our rejection rate was about 30%. And don't get me started on "THE BOX" of covered frames. Some of the hottest styles from 1987.

Get out while you can!!!!

my 2 cents worth:D:cheers::D

LOL...yep, that pretty much sums it up!! :cheers:

[mshimp]

The only way you can make money taking spectera is when you have your own lab.

[drk]

What's Specterrible's policy if patient selects glasses from your usual collections?

[Now I See]

What's Specterrible's policy if patient selects glasses from your usual collections?

The pt paid the difference from what their frame allowance was...then, same as lenses, I paid them 80% of whatever overages the pt paid me...so, for kicks-and-giggles, let's say their allowance was $150...and let's say they chose a $250 frame, they would pay me $100 and I would send Spectera $80...(**random dollar amounts were used in this scenario, and in no way are meant to be a substitute for a pt researching their specific plan benefits :)**)

The only way you can make money taking spectera is when you have your own lab.

Bingo...you got it...I found that out the hard way!

[evville]

How come so many people take Spectera if you can,t make any money ?From what I am told there lab takes in over 2000 jobs a day but some are sent to Hoya and essilor labs . SOMEBODY IS GETTING RICH $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

[Now I See]

SOMEBODY IS GETTING RICH $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

yep, it's Spectera...;)

[Johns]

How come so many people take Spectera if you can,t make any money ?

Greed.

They're afraid that if they don't take it, they'll be missing something.

Fact is, by taking it they're missing something...profits!

[Now I See]

Greed.

They're afraid that if they don't take it, they'll be missing something.

Fact is, by taking it they're missing something...profits!

You're right about that, John. That's why I took it...I had so many people coming in asking if I took Spectera, that I thought I was missing something :hammer:, but as it turns out...I really wasn't missing a thing, and I feel completely relieved to be done with it! :)

[snowmonster]

I was under the impression that all Spectara jobs had to go to their own lab. Can you do it in-house if you have your own lab?

[Johns]

I was under the impression that all Spectara jobs had to go to their own lab. Can you do it in-house if you have your own lab?

Yeah, but you have to have over a certain amount of offices. (I think it's five or more). I always thought it would be a good idea to co-opt w/other practices.

[mshimp]

We only have one retail location. And we have a full surface and finishing lab. We do alot of spectera because nobody else does. It is a different plan we are on called the "patriot"?

[Johns]

We only have one retail location. And we have a full surface and finishing lab. We do alot of spectera because nobody else does. It is a different plan we are on called the "patriot"?

Yes, it's called the Patriot plan, but I was told you had to have a certain number of stores to take it. If not, that 's cool.

We take it, and make a pretty good profit on it.

[snowmonster]

I'm interested. If I can do everything in our own lab, it would be a decent thing for our office. I don't know that I would take Eyemed if I didn't have a full surface lab in our office.