Our co-owner has decided to use a mandatory progressive seg ht measuring system. In other words, no matter what we experienced opticians measure on the patient it is to be voided if it is not 4mm above center. If a patient chooses a frame and is not the mandatory seg ht we are to tell the patient the frame is not recommended or note on the patient's record that we are not responsible. Many of our seg hts are changed in the lab. If the tracer shows the ht "should be" something else it is changed and not always noted on the record. Is everyone's nose shaped like that generic "bridge"? Frames sit differently on people we all know this. He wants to give a a course on seg ht measuring. Are you kidding? I have been measuring segs for 30 years. Has anyone else ever heard of such a thing or is it a control issue here?
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