Hi all,

I recently had a patient come in and ask me to measure her PD so that she could order her glasses online for $12.00!! That was for single vision, Bifocals were $33. Any one else had to deal with this? And if so, can you give some suggestions on how to discourage patients from this online ordering? Obviously, OUR frames and lenses are of a higher quality, and we provide better costumer service. But it is hard to convince someone that it is better to pay $300 to $500 on average for glasses when they can get them for $12 to $33. HELP!
Leighlee:(