Today we had a patient come in for a new routine exam for contact lens. She has been coming to our office since 1994(the type of patient you want to keep). She's been wearing soft spherical monovision contact lenses prescribe by our doctor since 1994. Today she was seen by another doctor on our staff, her autorefractor reading were +1.75 -25 and +2.00 -.25. The doctor
dilates($10.00 fee) and prescribes a +2.00 and +4.00 -1.25(monovison), charging her for a toric eye examination $75.00 (normally a routine fee of $60.00 for a spherical exam). Is this justified or are there doctor needing to make an extra few bucks to make end meet the bdget for the month? Just curious. I'm furious the she did this to a good patient and customer. Any comment will be helpful. I need to take this to our lead doctor on
staff I think this is outragous.
Thanks for hearing me out I need to vent on this one. It wasn't the first time this has happened with this doctor.
Thanks