I have had an employee working for me for years. I have always been very strict with respect to not defrauding any company. Sometimes patients ask that claims be made under another family memebers name who may have coverage, or ask that the date be post dated or ask that the pair of sunglasses be written up for prescription eyeware. I have always stood firm and the answer was NO. Last week I found my assistant had made a claim and submitted an insurance claim for herself. In fact there was not even a purchase made. She simply had some unused benefit which was about to expire.
I have already confronter her and indicated my disappointment in her action, especially since she was aware of my office's standing in the matter of false claims.
Now is the question what to do. Would you let her go? Ask her to resign and submit a letter indicating her sole involvement in the manner? Inform the insurance company?
As this is the first offence (that I am aware of) I would like your opinion and like to hear if you have had similar experiences.
Thanks in advance. Mandy-- and have a Merry Christmas
Bookmarks