I just finished doing all the reminder calls for our appointments tomorrow. I always hate doing them on a holiday because I invariably get people who see my number on their call display and question whether I'm a telemarketer. However, since I've started doing them this way, our no-show rate after long weekends has plummeted.
I'm curious...how many offices out there do reminder calls, and if you do, how early in advance of the appointment do you call?
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