Originally Posted by
coupe
In one day I received....
I ordered three RxShort jobs for the same patient and received the following: one RxChoice..one Rxshort ..and one Ovations. All for the same patient!
I ordered progressive for a drilled rimless and got my lens back with 8pts edge / 20pts center thickness. useless
The question of credits is justified and you must stay on your toes or else.
BUT it is the no communication factor that bothers me most. I realize the cost saving they are trying to create but at what cost for the customer.
THEY ARE GOOD but you spend so much time "wtaching" everything that it becomes costly.
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