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Thread: What Is The Stupidest Question You Have Been Asked

  1. #1051
    OptiGeek Wes's Avatar
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    Quote Originally Posted by waynegilpin View Post
    Oh yea!

    Pt: "What insurances do you take?"

    Me: "Let's make this easier on both of us. What insurance to you have?"
    Would you like the list arranged alphabetically?

  2. #1052
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    Patient: so i need to come back in and get my glasses measured again right?

    Me: nope we just made some in june so you should be all set

    Patient: right but i've lost some weight.


    "what i need is a strong drink and a peer group." ... Douglas Adams - Hitchikers Guide to the Galaxy

  3. #1053
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    Quote Originally Posted by CGalloway View Post
    Okay, first I did NOT ridicule my patient and she was not rattled. She is an awesome lady who obviously did not understand the signs she had seen. And for the record I have a few patients who pay in cash. Thanks for the warm welcome to Optiboard. I have been accused of ridiculing patients and being rude by someone who wasn't even there. I have been a licensed optician for 28 years and have never been intentionally disrespectful. m0002a, take a deep breath and move along

    Some people have no sense of humor.... I got it... and yours goes along with....Do you sell glasses??? Nope. I just have them here for looks. Or as my son said " you rent them"...

  4. #1054
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    With the straightest face possible an older female patient asks, "Do these glasses look comfortable?" For once I was left without a single snarky remark...completely speechless.

  5. #1055
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    I should show them a combination frame and say. "I have some metal frames that comes in all metal and I have some metal frames that has some plastic on it. Unfortunately, I don't have metal frames that come in plastic. Would you like to try what I have?"
    Last edited by OptifiedNikki; 02-05-2015 at 05:41 PM. Reason: Disregard

  6. #1056
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    Quote Originally Posted by mrmac View Post
    I Still Get A Headache When I Try To Figure Out What She Was Looking For When A Customer Asked " Do Metal Frames Come In Plastic ? "
    I would show them a combination frame and say. "I have some metal frames that comes in all metal and I have this metal frames that has some plastic . Unfortunately, I don't have metal frames that come in plastic. Would you like to try on what I have?"

  7. #1057
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    Quote Originally Posted by rj_gonzales View Post
    My personal favorite is "Is the obsetritian in today?":hammer:
    No, Obsetritian here. But, if you'd like I could schedule you an appointment with the Optometrist.

  8. #1058
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    Quote Originally Posted by Glock View Post
    Do you change watch batteries?
    Nope, but you could ask the watch repair shop up the block and maybe they will be able to assist you.

  9. #1059
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    Quote Originally Posted by Chris Ryser View Post
    Can you tighten my arms please
    Lol, I am sure that would be classified as assault.

  10. #1060
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    Quote Originally Posted by Johns View Post
    I know these glasses aren't right because I can't see out of them, and neither can my wife !


    :hammer: :hammer:

    Me: I am sorry to hear that you can not see out of your glasses. We will be more than happy to assist you. Oh and by the way, please inform your wife that it is highly recommended that she wears her own.

    Patient: My wife has 20/20 vision. She doesn't wear glasses.

    Me: That explains it.

    Patient: Explains what?

    Me: Why your wife can not see out of your prescription glasses.

    Patient: My glasses have prescription in it ???

    Me:

  11. #1061
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    Quote Originally Posted by rj_gonzales View Post
    Patient puts specs on dispensing table and points out that one temple is a little higher than the other....."My glasses are crooked. Can you fix that?"
    Sure, let me find a hammer and straighten it out for you.

  12. #1062
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    Quote Originally Posted by For-Life View Post
    *Walks into the office full of inventory. Looks us straight in the eye and asks "do you guys sell glasses?"
    Nope, all these frames are up here for show.

  13. #1063
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    Quote Originally Posted by Lady Nicole View Post
    I'm new in my office, and the patients don't know me yet. Add to that that I am a little bit younger, and many of them don't believe that I am qualified. Some of them even refuse to let me help them, and insist on being seen by the other optician. The most common question I hear is, "I need to get my prescription filled. Do you know how to do that?"

    :angry:


    I guess several years full time experience and ABO certification isn't enough.
    Lady Nicole, that will never change. The younger you are the less qualified you are - is their psyche. You could do everything right for them, trying to prove your worth and qualifications but the most Senior optician can efff up once big time and they made just one little mistake.
    Never tell or show your age. Be or be perceived as older every time when dealing with your patient and periodically hinting to them the various levels of skills you have learned over many years of being in the field- all in one interaction. They will never again question your authority. Don't wait to the last minute to take lead. Take lead from minute #1.

  14. #1064
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    Quote Originally Posted by kaypaula View Post
    What about this: The medicine ran out of my glasses. I think that one is an ethnic maybe even geographical one, but I get it from time to time-- down here in the South :)


    Paula
    It's not ethnic or geographical. It is the prescribing doctors responsibility to inform the patient and give the basic information about their prescription and routine care. It's their responsibility to inform the patient that it's the eyes that changes not the prescribed lenses.

  15. #1065
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    Quote Originally Posted by just eyes View Post
    I can't believe it. All of these professional opticians and nobody has mentioned the best one of all..... How much is a screw?
    10,000 COD, No checks or IOUs

  16. #1066
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    OMG OMG ... Someone just now just came in and asked me "Do I need glasses?" This is the first time we have met.

  17. #1067
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    Quote Originally Posted by OptifiedNikki View Post
    OMG OMG ... Someone just now just came in and asked me "Do I need glasses?" This is the first time we have met.
    Geez, of course they do. That's like asking a barber if you need a haircut.

  18. #1068
    OptiBoard Moron newguyaroundhere's Avatar
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    Patient: "I would like to purchase contact lenses"

    Me: "Ok do you have a prescription for them?"

    Patient: "No"

    Me: "Have you had an eye exam for contact lenses?"

    Patient: "No"

    Me: "Have you ever worn contact lenses before?"

    Patient: "No"

    Me: "When was your last eye exam?"

    Patient: "About 3 years ago"

    Me: "Well sir, we would need to schedule you for an eye examination to bring your prescription up to date and to be able to fit you with contact lenses"

    Patient: "Well cant you just take the prescription off of these and give me contact lenses?"

    *hands me glasses that look like they have been through hell and back*

    Me:

  19. #1069
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    Quote Originally Posted by newguyaroundhere View Post
    Patient: "I would like to purchase contact lenses"

    Me: "Ok do you have a prescription for them?"

    Patient: "No"

    Me: "Have you had an eye exam for contact lenses?"

    Patient: "No"

    Me: "Have you ever worn contact lenses before?"

    Patient: "No"

    Me: "When was your last eye exam?"

    Patient: "About 3 years ago"

    Me: "Well sir, we would need to schedule you for an eye examination to bring your prescription up to date and to be able to fit you with contact lenses"

    Patient: "Well cant you just take the prescription off of these and give me contact lenses?"

    *hands me glasses that look like they have been through hell and back*

    Me:
    Like .... uh .... why me?

    Because if I did take the prescription off your 3 year old glasses for some contacts that you have never been fitted for and just let you purchase it before the doctor gives the okay. You'll be back in here complaining about headaches after bumping into a quite a few moving cars.

  20. #1070
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    BTW, is it common that a contact lens patient who is clearly in the contact lens fitting procedure phase with another provider, come to you trying to order revenue boxes with empty trial lens packs of an Rx that was never really finalize.

    Or better yet ... after a fitting you give them a trial set of lenses and INFORM them/ INSTRUCT them to come back in a week for a follow-up to finalize their prescription. They are a no show to their followup appointment. You play Marco Polo with them for the next two weeks. Finally they respond and tell you they are coming in. Months pass and they never did. Out of the blue you get a call from them asking if they could order a new set of lenses because the lens they have been wearing (a two week lens, worn daily over a period of 6 to 8 months, wth) are making their eyes itchy, teary and the lenses never get cleaned.

    Conversation goes a little like this ...

    Me: Ms >>>>, the lenses you have are only trial lenses. They are good for only two weeks of daily use. We fitted you for these lenses 6 months ago. The prescription had to be finalized and you were scheduled to come in a week from your exam.

    Patient: I was ???

    Me: Yes, you were a no show to that appointment and we couldn't reach you until you called us trying purchase contact lenses the first time. It was then that you committed to coming in so that we could give you a fresh trial lens. But, you didn't come in that day either. What happened?

    Patient: Ooooh, I was really supposed to come in ???

    Me: Yes

    Patient: I thought that the lenses you gave me were my actual lenses.

    Me: No, they weren't and we explain this several times before.

    Patient: Oooooh ... (pause) Well, can I order them anyway.

    Me:

  21. #1071
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    Quote Originally Posted by waynegilpin View Post
    Geez, of course they do. That's like asking a barber if you need a haircut.
    Perhaps, if I saw her bump into the wall on the way in. I probably would be justified in telling her she needs glasses. (not before asking her if she's okay, of course)

  22. #1072
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    Quote Originally Posted by Wes View Post
    Would you like the list arranged alphabetically?
    Or numerically?

  23. #1073
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    I work in an MD's office...still stupifies me, when we ask to see their their current glasses...and the reply is: "I did not bring them, I only wear them to watch TV and movies as things that far away are blurry"....scary...

    Yesterday, a woman called to make an appointment, then said "Wait a minute" as she then proceeded to order drive thru for her family and apparently the entire neighborhood. After the third burger without lettuce, extra pickle, double cheese and cooked crispy...I hung up on her...

  24. #1074
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    no one had ever mentioned interacting with ALL OF THE ABOVE CHARACTERS , ......AFTER THE PROSPECTIVE PATIENT HAS JUST HAD AN ONION/GARLIC SANDWICH and smoked a pack of cigs
    Last edited by COMEINPEACE; 02-08-2015 at 09:02 AM.

  25. #1075
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    Quote Originally Posted by COMEINPEACE View Post
    no one had ever mentioned interacting with ALL OF THE ABOVE CHARACTERS , ......AFTER THE PROSPECTIVE PATIENT HAS JUST HAD AN ONION/GARLIC SANDWICH and smoked a pack of cigs
    Or with booze on their breath...
    "You can't think about it, you just gotta let your brain do the work....."
    my dad

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