Alteson:
The correct answer for this question: "Don't worry, we take credit cards, we'll be happy to fix you up with a year's supply."
Chip
Alteson:
The correct answer for this question: "Don't worry, we take credit cards, we'll be happy to fix you up with a year's supply."
Chip
not a question so much as a statement.
on the phone
you don't need to send me recalls anymore I had cataract surgery with a multifocal lens I don't need to see the eye doctor anymore.
Funny that you mention this. I went on to tell her about rebates and such that make buying a year's worth more economical than buying them box by box. To which she replied" Do I still have to pay for them?"....Originally Posted by chip anderson
We also mention that when you buy them thru the office, we get a trial lens bank, so if they rip one or one is defective, they have the option of coming here and getting a replacement. I also remind them that if they go elsewhere, and a lens is defective, or tears, they need to contact the place they got the contacts and ask them for a replacement. (I've yet to hear about a costco/walmart/1800contacts giving a free trial as a defective replacement) Usually that gets them to buy them from us.
Smile, it makes people wonder what you're up to :bbg:
Okay... this isn't necessarilly a stupid question... but shows brilliance... OH YEAH!
Patient had an exam in early September, got a trial pair of lenses, and just now came in and said, "You know I never got my boxes and these are bothering me. Can someone help me get them out?"
We reply with,"Have you always had trouble getting them in and out of your eyes?"
She respeonds with, "I've never been able to get them out. So I don't take them out."
(SINCE SEPTEMBER!!!! IN A 2-WEEK DISPOSABLE LENS!!!!)
Smile, it makes people wonder what you're up to :bbg:
A guy called today for prices on lenses, I told him and he says "Is that the same for men and women?"
many years ago had woman with one lens badly scratched.how you do this? oh i used sand paper just like my son uses at the lab.
Love the posts. Saw many I've heard over the years and some great ones I haven't. I Have a lot I remember and many I've forgoten.
Here are a few favorites.
[One I was involved in]
Young lady comes in and asks to have a broken nosepad replaced.
I replace both nosepads.
" These don't match my old nosepads"
Sorry I don't have any thing that matches your old ones exactly
"Well then just put the good one back on and I'll leave"
(I put old nose pad back on) Ok you can try the place you originally purchased them from
" I don't remember where I got em "
You know that's going to leave a mark on your nose
" I know, I don't care..... how much was it going to cost for the new nosepads"
nothing
"...I'll just keep them like this I don't care" (one intact yellow/green colored nose pad)
She walks towards the door, I come out from the dispense area and eventually talk her into new nosepads, plus she gets to keep the old one too!
[One I watched]
Optician can't figure out why lenses are all foggy and the coating is chipping away (I know there can be multiple reasons for this).
Customer says "I don't know, I clean them regularly"
Eventually customer explains that many times cleaning involves "shaving creme and a bath towel"
(If only she had used windex instead ;) )
[One I was told about]
Someone calls and eventually shyly asks. "What's the best way to clean Semen off of glasses"
Gotta love people. Thanks for the posts everyone. :cheers:
Legs longer
So ...don't see this gem on here. Patient arrives and says, "hey I just need my legs a little longer, can you help me?". Also asked if I could make their "stems" grow? Lengthening temples is what I hope they meant.
A lady came in with her son about 14 and ordered a new pair of glasses for him. She asked if I would make them and leave the name off. The frame was a Neostyle with rimless demo lenses. I said sure we could they were only sample lenses that had the name. I knew she didn't really trust me, when we finished the sale and she said, " he is getting them WITHOUT the name, Right?"
Great thread. I've been laughing my head off!
One of my favourites is when I say, 'ok, I'm just going to have a little look in the back of your eyes now (ophthalmoscopy), they get up out of the chair, and turn around!
steff
"Are all of your frames bisexual?"
(She meant to say unisex).
Is there a difference betweeen unisex and bisexual?
Having a client ask:
Client: "why did the Dr. change my Rx this way?"
Me: I don't know, why don't you ask him?
Client: "oh, I can't do that...he's too busy!"
Me: "And I'm not?"
Jeeez...
Barry
Receptionist-"Hello can I help you?"
Caller- "Yes. My glasses don't work."
R- "Ok do you want to set up an appointment to have an eye exam?"
C- "Yes right now! I was in a restaurant and couldn't read the menu."
R- "Well barring a cancellation our next available appointment is in 10 days."
C- "What will I do until then? I suppose you're going to tell me to stop eating?!"
Her last exam was at least 4 years ago and from another office!
I had a guy call me up on sunday..."Are you open for eye exams and to purchase contacts today?"
"Well sir the doctor is closed on sunday but we are open to purchase contacts."
"So can I come and get an exam?
:stifles grumble: "No the doctor is closed on sunday."
"So I can't come get an exam?"
Comment, not question
"I do not want the new styles, because they are going to go out of style. I am going to stick with my old style."
Years ago I told a pt. to look at my nose, only instead of actually saying it I pointed to my nose and said look here. She crossed her eyes trying to look at her nose. I had to excuse myself with a coughing laugh fit.
all very funny!! I live in a tourist area with about 40 miles of beach and I'm the closest optical. Tourists always call to have eyewear repaired over the phone. Every year I get " how far are you from me?" with out knowing where they are.
Not a question but, " I use my eyes a lot"
mark
I once had a woman I worked with....yes I said worked with....ask me if her ponytail would be the cause of her astigmatism. Man....that must have been one tight ponytaill!! Ouch.:hammer:
Had a woman come in this afternoon and asked if we could put right lenses only in two pairs of frames.
We replied that we could but we have to examine them first.
She pulls out a metal frame at least 25 years old,horribly corroded and the left eyewire was broken and the lens Elmer's Glued in. And both eyewires had been bent so the frame literally sagged downwards at both temples. We told her that was unsuitable.
So she pulls out an equally old zyl frame that had been broken across the bridge and been HotFinger repaired and both endpieces were cracking out of the plastic. Again, we tell her the frames are nearly destroyed and unuseable.
So then she asks, "I have some older ones, do you think they might work?"
DragonlensmanWV N.A.O.L.
"There is nothing patriotic about hating your government or pretending you can hate your government but love your country."
I had a guy and his girlfriend come in to pick up his glasses. He put them on and said he could see well and then asked..." I have pretty bad vision, how bad can somebodys vision get?" I looked at him kind of dumb struck and said " Well some people are blind." His girlfriend burst out laughing that made me laugh but he wasn't laughing.
Even the Bionic Man had regular maintenance checks....
This thread is excellent. I'm still thinking...
Don
ok
Last edited by AngryFish; 07-17-2007 at 09:55 PM.
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