Looking at some of the recent threads in the progressive and general forums, it does seem to me that we need to have a bit of a discussion about how we deal with members of the general public asking us questions in the forums
Questions seem to be allong the same lines
some of the questioners seem to want a "online dispense" others are genuinly trying to work out whats best to do
- what is the best progressive
- Im not getting on with the local practitioners, they dont seem to know anything - what shall I do
- what are the best coatings / other products
- im concerned with my sight test result
Our responses are far from consistant. There are a number of informal policy requests... but nobody folows them, and what starts out as a innocent question ends up being a slaning match between professionals, which makes us even more silly
so:
- should we carry on as we are doing?
- should we refer them to a qualified practitioner?
- should we agree not to be in conflict in the posts from members of the public?
- should we agree something else?
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