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Thread: Help from a professional

  1. #1
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    Confused Help from a professional

    I bought a new high index transition but it does not get as dark as I expect. I returned it and the optician said that he has never had any returns for that reason. He nevertheless set it back to the lab, and I am awaiting the result.

    Is there some way that I can show the optician that this lens is defective?

    Thanks for all the replies
    Neil :)
    Last edited by neil; 08-11-2005 at 02:56 PM.

  2. #2
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    Quote Originally Posted by neil
    I bought a new high index transition but it does not get as dark as I expect. I returned it and the optician said that he has never had any returns for that reason. He nevertheless set it back to the lab, and I am awaiting the result.

    Is there some way that I can show the optician that this lens is defective?
    It is highly unlikely the lens is defective, especially if both lenses are a problem. The lenses are made from Transitions material, in batches. If one was faulty, many would faulty, and it is something I have never seen. (This is not to say it couldn't happen)
    It may get darker as it ages, they need to react a few times to reach their potential.
    It may be that a Transition lens will never get as dark as you want it to.
    FWIW I find that grey ones darken (or at least seem to) more than the brown.

    Rick

  3. #3
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    The first line of your post probably answers your own question.....


    Were your expecting it to darken as dark as a sunglass? ...it won't.

    Were you expecting it to get as dark in your car therefore eliminating a seperate pair of sunglasses? ....won't happen.

    I believe that the transitions are a great lens and actually do get pretty dark outside, however they are not made to take the place of a pair of sunglasses. This should have been explained to you when you purchased them, along with what to realistically expect.

  4. #4
    OptiBoardaholic OptiBoard Silver Supporter Alvaro Cordova's Avatar
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    Quote Originally Posted by neil
    I bought a new high index transition but it does not get as dark as I expect. I returned it and the optician said that he has never had any returns for that reason. He nevertheless set it back to the lab, and I am awaiting the result.

    Is there some way that I can show the optician that this lens is defective?
    Sometimes transitions get sluggish in hot weather. Put them in the fridge for 5 minutes and go outside. It should be back to normal. Note though, as shellrob mentioned that normal is not sunglass normal. Transitions simply do not get that dark.

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