I have this one lady who came in with ugly glasses and I made her up really nice ones. They were a Humphery frame, grooved rimlon. She gets them and starts to complain about how the nylon looks. So I look at it and see absolutely nothing wrong. Now if something does not look right I have no problems fixing it, but everyone in my office look at it and see nothing wrong. So I replaced the nylon to keep her happy. Now she comes into my office complaining about the laser markings on the lens.
Basically, she has become black listed in my program and if she wants to buy something else it is $1500.
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