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  1. Thanks. I think that's what we miss out in the...

    Thanks. I think that's what we miss out in the dispense process- the verification. Thanks for pointing out.
  2. Well, I understand the confusion. Pardon me I...

    Well, I understand the confusion. Pardon me I haven't described the whole scenario. The place I practice have an online store where patients/customers order their lenses. It's not biggie but we get...
  3. Yes.

    Yes.
  4. How do you all deal with contact lenses return?

    Customers wrongly order contact lens boxes and return them for replacement ( daily disposables or monthlies ). For example, they wrongly order clariti one day instead of clariti multifocals. I'm...
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