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  1. Replies
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    +1 100% I am an optician. NOT A SALESPERSON!

    +1 100% I am an optician. NOT A SALESPERSON!
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    So in our case, the ones we make are for our...

    So in our case, the ones we make are for our pre-op patients who are not in these very long. We purposely make them super cheap because they will be tossing them once they have surgery. We only use...
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    I have created a "lens menu" for my patients. I...

    I have created a "lens menu" for my patients. I have an extra page that has lens designs in different colors so patients can see the difference between a digital and conventional progressive and a...
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    I'm really surprised that this is an issue. I've...

    I'm really surprised that this is an issue. I've never had many broken silhouettes. Although last week I had one that was mangled by a dog. I do keep extra, discs on site (in a gun color so it...
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    most doctors won't tell you what the refracting...

    most doctors won't tell you what the refracting vertex is on the rx, so you pretty much have to play a guessing game. I would say in most cases you're ok, but if you note the fitting is not...
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    Just spoke to my lab rep and she said it's...

    Just spoke to my lab rep and she said it's because these lenses are from Essilor and Essilor is having back order issues. Currently only Essilor makes Trivex 7x28, but Trivex bifocals can be sourced...
  7. This is a good question and coincidentally came...

    This is a good question and coincidentally came up at a good time. I have found that some cleaning wipes have a lot of alcohol in them and can ruin the finish on zyl frames. I have also heard, but...
  8. Thread: Frame ID

    by mervinek
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    You can tell they're OTC readers by the hinges.

    You can tell they're OTC readers by the hinges.
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    Does anyone know of any independent optical labs...

    Does anyone know of any independent optical labs that aren't small? Are there any left? The little guy can't compete. I've had Essilor lab reps come in and offer free progressives for a month. ...
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    +1 100% agree

    +1 100% agree
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    Noooooooooo!

    Noooooooooo!
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    Terrible. Glad you could fix them for her. ...

    Terrible. Glad you could fix them for her. Nope... not much training anymore. It really is a sad state. Another thing is a large amount of turn over lately. People aren't there long enough to...
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    IF we bring in a certain medical assistance...

    IF we bring in a certain medical assistance insurance, I was thinking of carrying special frames just for those plans. Not sure yet, but yes, I would do "under the counter" as well. I would have...
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    How do you handle warranties with a discontinued...

    How do you handle warranties with a discontinued frame or are they sold without warranties?
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    Just curious... would you be putting these frames...

    Just curious... would you be putting these frames on your board for all to see or just bringing them out for certain insurance situations?
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    Hmmm. I'm not sure about "not covered." I...

    Hmmm. I'm not sure about "not covered." I thought there was something where it was covered due to the power difference? I could be wrong but I thought that was the case?
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    I use removable color coded stickers on the...

    I use removable color coded stickers on the trays. Anything that is more than 2 weeks old gets checked on and I write the new estimated date on the sticker. I don't wait for the lab to call me. I...
  18. +1 Exactly. This is what I do too!

    +1 Exactly. This is what I do too!
  19. +1

    +1
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    Hmmm...my sample definitely looks a little...

    Hmmm...my sample definitely looks a little yellowish to me compared to a more gray xtra active. Maybe my sample is just junk. Idk.
  21. I have only done this once, but there are times...

    I have only done this once, but there are times when thinking back on it, I should have done this more... "I'm sorry we are unable to help you more. Perhaps you can find an office that is able to...
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    [QUOTE=Cat-Eyes;562589] Last time I had someone...

    Last time I had someone say they didn't believe me, I just sat there and said "ok." Patient just stared at me and I let her. I had fully given up. Ok. I'm telling you the truth. You don't have...
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    If they charge for UV as an extra service, then...

    If they charge for UV as an extra service, then the lenses should have UV. You paid for it and then you want to add UV yourself? Nope. Send it back.
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    This one all the time. I have gotten "There's...

    This one all the time. I have gotten "There's something wrong with my glasses because when I take them off, my vision is blurry." OMG! This one I couldn't help. Out of total frustration to the...
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    I just talked to someone in my lab about this on...

    I just talked to someone in my lab about this on Friday. She said it should be way better than vantage. Better polarization and better color when inside. Vantage was that yellowish color and this...
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