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  1. Don't get me wrong, my original thoughts weren't...

    Don't get me wrong, my original thoughts weren't intended to come from a "sky is falling" perspective, rather the perspective of: let's say the sky has fallen, and we've lived through it. Now what?
    ...
  2. In as much as insurance providers are...

    In as much as insurance providers are functionally cartels in our warped version of a "health care market," yes, I would argue that if it functions and quacks like a market...

    We're past the point...
  3. The reality we're facing is that the market...

    The reality we're facing is that the market disagrees with you.

    So, now what? From what I see here, the options are either a) play ball in the name of service or b) shove out the unbelievers in...
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    The web domain on this site has expired. Surely...

    The web domain on this site has expired. Surely that's intentional, I'm sure they're doing just fine.
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    Setting the distance marking too low would make...

    Setting the distance marking too low would make it more difficult for the patient to reach the intermediate and near zones of the progressive. The only reason you would see a change in the distance...
  6. Update, if you're going the House Brands route,...

    Update, if you're going the House Brands route, you'll want to hit the bit at the top that says (paraphrasing from memory, sorry) "Can't find what you're looking for? Search here" and just finish...
  7. Just broadcast a constant stream of Drugs, Inc....

    Just broadcast a constant stream of Drugs, Inc. in the waiting room, with a sign above the television that says "Now imagine this, but for insurance companies."
  8. I wonder if the idea here is to strong-arm...

    I wonder if the idea here is to strong-arm dispensaries into using Lux-only frames with Eyemed patients, or something along those lines.

    Best of luck with that.
  9. If you get locked into finding a frame that isn't...

    If you get locked into finding a frame that isn't in their database (we had a Tom Ford for example that we couldn't look up,) we just select the House Brands option and type in whatever info we can...
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    Because then, to the patient, it looks like we're...

    Because then, to the patient, it looks like we're tacking a bunch of things onto their ticket to milk them dry. "But my insurance said I don't pay anything for lenses!," they say, pointing furiously...
  11. To the bolded, nope! You don't. This is a...

    To the bolded, nope! You don't.

    This is a heart patient complaining to his doctor that the pills won't work, even though they're stuffing the pills up their nose instead of swallowing them. That's...
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    Poll: "Can I save $5/pair if I have someone come by and...

    "Can I save $5/pair if I have someone come by and pick the frames up instead of you paying someone to stuff them in a box" is not a real scenario. Whether the charges are baked in are irrelevant if...
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    Even when I worked for chain/retail optical, we...

    Even when I worked for chain/retail optical, we never had nonsense like that. Sounds like the doctor's on a company-endorsed power trip.
  14. It's good science in a vacuum, considering it...

    It's good science in a vacuum, considering it owns up that it needs to be replicated and duplicated to get generalized/extrapolated results. But you're also not wrong in that one of these studies is...
  15. Informed Consent is a great model for this issue....

    Informed Consent is a great model for this issue. Rather than:

    - gatekeeping appointments (you will get hung up on if you get into an argument about not buying backups on the phone, period)
    -...
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    Current ustomer retention is revenue-building....

    Current ustomer retention is revenue-building.
    New customer acquisition is revenue-building.
    Charging for services outside of the warranty and/or other guarantee windows is revenue-building....
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    I bet you're a lot of fun at parties. The...

    I bet you're a lot of fun at parties. The "drunken hippy" bit is just amusing -- I wonder how judgmental you'd be of that person when they're in their work outfit and bringing their kids and...
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    Maybe they'll join forces with the...

    Maybe they'll join forces with the auto-neutralizer computer app, then you can sit down in front of your computer and calibrate your powers before you leave the house each morning!
  19. This is not new, most of the big-name chain...

    This is not new, most of the big-name chain opticals have been accepting HSA/FSA "flex spending cards" for at least the last three years.
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    When I start hearing patients asking for copies...

    When I start hearing patients asking for copies of their "suggested numbers," I'm blaming you personally. Just so you know.
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    Welcome to the optical industry, please enjoy...

    Welcome to the optical industry, please enjoy your brief stay.
  22. I'm not Chris, but there is a really cute dog...

    I'm not Chris, but there is a really cute dog salon next door to my shop. If it were a cat salon, I'd have to quit my job and spend my time there petting them all instead.
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    I think opticians are, reductively, going to...

    I think opticians are, reductively, going to become eyewear tailors. People can buy suits online too, but that didn’t kill the specialized tailoring industry at all — quite the opposite, they charged...
  24. Welcome to modern media, period.

    Welcome to modern media, period.
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    Can you imagine how fast people's heads would...

    Can you imagine how fast people's heads would spin if we started charging "consultation fees" for frame fittings as opticians?
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