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  1. Most repairs are no charge. Anything that we...

    Most repairs are no charge. Anything that we can't do here (which is pretty basic) and has to be sent to lab would have a charge. Parts would have a charge. NP and screws, adjustments would not. ...
  2. Ok... so I want to make sure I understand this. ...

    Ok... so I want to make sure I understand this. Right now we don't par with Davis but are considering it if we are able to use our local lab. So... if we are able to use our local lab for Davis...
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    Interesting. We do a lot of Camber lenses here...

    Interesting. We do a lot of Camber lenses here with an in house progressive IOT lens design. We do quite well and have less than 1% return/non-adapt rate. I myself wear them. While I do like the...
  4. Seriously! That is crazy! I can't blame you for...

    Seriously! That is crazy! I can't blame you for being angry with this new policy. I have found that there is a problem with employees acting like grown ups and this is just further proof of that. ...
  5. Glad you mentioned this. We do not par with VSP...

    Glad you mentioned this. We do not par with VSP but had a tariff discussion here at the office. We noticed that a lot of manufacturers have added the charge right into the cost of the frame. When...
  6. Thank you for your information! We really...

    Thank you for your information! We really despise Davis, but like I said, we loose a ton of patients between the office and the optical. Perhaps if they get the phone thing worked out? I know. ...
  7. So here's a question... if it's a warranty or rx...

    So here's a question... if it's a warranty or rx change and you are not using a "Davis" lab and you are using one of the Essilor labs, can you contact them directly? Just curious. We are...
  8. Thank you!

    Thank you!
  9. I guess I should ask... would it even be worth it...

    I guess I should ask... would it even be worth it if you are still on hold with them forever? We do not take Davis for materials, just for exams, so we loose a lot of patients. If I could use my...
  10. Thank you! I would love it if I could use our...

    Thank you! I would love it if I could use our local lab. Anyone have a list of the labs?
  11. Interesting. I heard in the state of PA that...

    Interesting. I heard in the state of PA that Governor Wolf signed a bill that says optical insurances can't force an office to use their lab. Not sure if that is true, but it sure would change...
  12. So does this mean you do not have to use a...

    So does this mean you do not have to use a "Davis" lab? I'm curious because we par with Davis for exams but not for materials and loose a lot of patients in optical that way. We would consider it...
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    +1 going to have to remember this one!

    +1 going to have to remember this one!
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    All the time... that's how you get people to...

    All the time... that's how you get people to start coming to your office. They see how much better you are than a chain store. Sucks about the other people but you get what you pay for.
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    You need to be seen by an ophthalmologist or...

    You need to be seen by an ophthalmologist or optometrist.
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    2,423

    I'm not against 1/8 Rxs. As an optician, when I...

    I'm not against 1/8 Rxs. As an optician, when I see an Rx like that, I assume it is a patient that is really sensitive and picky. I have no problem filling it. I just add a comment to the lab,...
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    Not sure what lab you use, but my lab had a new...

    Not sure what lab you use, but my lab had a new laser installed and the setting on it wasn't correct. We had a couple jobs (maybe 2 or 3) that had heavy etchings. When I complained they told me how...
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    That's a good question. I asked my rep and...

    That's a good question. I asked my rep and couldn't really get an answer. I suppose it's some kind of Tribred material?
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    I do tell people not to expect them to be...

    I do tell people not to expect them to be sunglasses in the car and it isn't a problem in my office. I just don't think that trans 8 is any different. It still isn't sunglasses in the car, so it's...
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    I am not expecting a huge difference. I expect...

    I am not expecting a huge difference. I expect that people will still be upset that they aren't "sunglasses" in the car. I also expect that when the weather gets cold out, they will call and...
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    I like to put a light layer of Hilco's latex...

    I like to put a light layer of Hilco's latex interliner. It works like a charm.
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    Thank you for sharing this! I've been doing this...

    Thank you for sharing this! I've been doing this 25 years and never thought of that too. Good to know!
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    And that, my friends, is why opticians are always...

    And that, my friends, is why opticians are always up to date with their tetanus shots!
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    Charmant does this too. Not sure if they have...

    Charmant does this too. Not sure if they have extra you can stock. Sometimes you can get them a little wet with lens cleaner and they stick a tiny bit. I get them on and then give it a squeeze and...
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    I miss Chris.

    I miss Chris.
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