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  1. I figure most patients ask for darker lenses...

    I figure most patients ask for darker lenses because they think darker=better protection.
    I do my best to educate patients why darker isn't always better, give them instances why sometimes darker...
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    I don't know how to look at stocks or...

    I don't know how to look at stocks or financials.... :unsure:
    but I could see that their net income is always a minus.
    Meaning they are losing money and not making any profit?
    But they are...
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    This is probably the logical conclusion of any...

    This is probably the logical conclusion of any trained optician.
    But if I had no clue about anything in the optical field and putting together lenses and frames like I would in a toy factory......
    ...
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    I know!!!!! I sometimes doubt my machine. I...

    I know!!!!!
    I sometimes doubt my machine.
    I turn it on and off because maybe my machine is reading it wrong.
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    Focal points on eyeglasses bought online

    I have a lot of younger customers and naturally see a lot of glasses bought online.
    I like to check for the power and focal points on those glasses before I go through with my sales as part of my...
  6. So.... they can never clean this with water? Or...

    So.... they can never clean this with water? Or heat it to adjust or change lenses?
    What happens if you take it to the beach one day and get sand all over it?

    How come the Rayban website isn't...
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    The one I wore was Nitrile, and then I don't...

    The one I wore was Nitrile, and then I don't think I explored all types. The easiest gloves I could get were latex and nitrile, and after getting some rashes and bumps on my hands I just stopped...
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    Thanks!!! I am not sure why, but I just can't...

    Thanks!!!

    I am not sure why, but I just can't use gloves.
    Latex or rubber gloves give me rashes, and cloth gloves are extremely uncomfortable.


    I haven't thought much about changing the hand...
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    Do you use hand lotion?

    I am constantly sanitizing and washing my hands these days.
    My hands get extremely dry and wrinkly.
    But when I put hand lotion on and touch frames or lenses....:mad: not the best combination....
  10. I don't think there will be anyone patrolling to...

    I don't think there will be anyone patrolling to see if we follow the rules :rolleyes:
    And as long as the customer is ok, I am ok.
    but I do always disclose the consequences to the customer, that...
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    Agree with optical24/7. If the doctor's office...

    Agree with optical24/7.
    If the doctor's office and the shop is the same company, it's more likely that you are expected to do these things.
    But if they are completely two separate non-related...
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    Did anyone visit Vision Expo East 2021?

    Good day, everyone.

    I was just curious if anyone visited Vision Expo East this year.
    I was planning on visiting Vision Expo West 2020, but it was cancelled,
    and was planning on going this year....
  13. Of course I use them dry!!!!! :D But it was...

    Of course I use them dry!!!!! :D
    But it was still difficult with high minus power lenses, as they tend to be quite thick.
    Was just wondering if there was an easier way I wasn't aware of.

    Thanks...
  14. Is there a manual hand edger with a poly cutting wheel?

    My auto edger is giving me trouble cutting poly
    (leaves little dust like marks on the surface of lens after edging)
    and sometimes would stop altogether.

    While I fix the problem, I was trying to...
  15. This post is one of my favorite. I visit and read...

    This post is one of my favorite. I visit and read a couple comments a day after I had a hard day with a customer. I am already at the end of the thread and I feel like I finished a book.
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    Oh noooooooooooo!! I lost a pair of old Maui...

    Oh noooooooooooo!!

    I lost a pair of old Maui Jim glasses that someone brought in.
    I put it in the "send to lab" box and somehow it magically disappeared. My fault.
    Let me ask the customer if I...
  17. I live in a pretty populated metro area (Los...

    I live in a pretty populated metro area (Los Angeles!!!) and I can understand the doctor's office getting frustrated over patients/opticians calling numerous times a day for questions.

    HOWEVER,...
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    Need help finding Maui Jim sunglasses

    Hello again! :smile:

    I don't carry Maui Jim, but I need help finding a pair of sunglasses from Maui Jim.

    The model is Breezeway. With silver frames and gray polarized lenses.

    I was looking...
  19. So I guess the right thing was to make the...

    So I guess the right thing was to make the customer call the doctor's office and ask while she was with me, so it'd be easy to communicate.
    I can't believe I've been doing it all wrong for so many...
  20. Are opticians not allowed to call optometrists for information?

    Good day, everyone :smug:

    I just had a patient come in with her prescription looking like this:

    Spectacle Prescription 1:
    R: +3.00 -5.00 x11
    L: +6.25 -4.50 x178

    Spectacle Prescription 2:...
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    Wow, thank you! You made my day :)

    Wow, thank you! You made my day :)
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    Thank you everyone!!

    Thank you everyone!!
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    Honestly, I don't. I'd rather not carry cheap...

    Honestly, I don't. I'd rather not carry cheap frames with "names" and marked up prices- but customers demand it.
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    Sad to be a small optical shop

    I just wanted to rant :furious::furious::furious:

    I own a really small shop (more like an oversized booth) inside a local mall and I am the owner/salesperson/lab tech.
    I don't mind this- it gets...
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    UPDATE: I just wanted to thank everyone for...

    UPDATE:

    I just wanted to thank everyone for the replies.
    The customer was supposed to come in on Friday to talk about what to do with her current and ordered glasses,
    but she just never showed...
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