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  1. People are starting to catch on the Davis sucks....

    People are starting to catch on the Davis sucks. When I explain to our patients who have Davis that we don't take it, I hear a lot of negative comments about Davis's frame selection, the Davis lab,...
  2. I haven't worked somewhere that accepted Davis in...

    I haven't worked somewhere that accepted Davis in awhile but when I did the doctors pretty much stuck to what was within Davis' contact lens formulary because we never got paid fairly for the off...
  3. Scary. That "Love Has Won" cult was/is promoting...

    Scary. That "Love Has Won" cult was/is promoting consuming colloidal silver. It contributed to their cult leaders death. She was blue.


    If someone believes they are allergic to their lenses, is...
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    If you're just talking about verifying whether...

    If you're just talking about verifying whether the correct lens powers were made per the script - do you have a manual lensometer or a digital lensometer? Most digital lensometers have a PAL setting...
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    This annoys me as well. VSP should know their own...

    This annoys me as well. VSP should know their own client's information. Why should I have to tell them the patient's gender and address?
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    Wow. I was just thinking about this topic. I'm...

    Wow. I was just thinking about this topic. I'm kind of in charge of my optical now and I am considering dropping an entire manufacturer and bringing in Morel or something a little nicer, but I don't...
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    Sometimes I'd like to just say "Might I recommend...

    Sometimes I'd like to just say "Might I recommend a brain transplant?" Cause that's the only way to solve some peoples' problems.
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    "You have to actually *wear* the glasses to...

    "You have to actually *wear* the glasses to benefit from them."
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    ^^^ I second this. Most of my office worker...

    ^^^ I second this. Most of my office worker patients have been happy with the Varilux Physio Drx... BUT if he's used to a specialty lens, there's a good chance he won't like anything but that....
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    I have had about two or three glass orders since...

    I have had about two or three glass orders since February of 2021. I seldom get requests for it anymore. I thought it would be more frequent as my patients are older, but even they've moved on. It's...
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    ^^^ First of all, why are they buying their lens...

    ^^^
    First of all, why are they buying their lens cleaning stuff from Sears and I'm shocked there are still Sears locations even open. Ours have been gone for years. Secondly, I wonder if they used...
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    ^^^^ My thoughts exactly.

    ^^^^ My thoughts exactly.
  13. Thread: Trivex

    by KrystleClear
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    14,870

    I would utilize trivex more often if it wasn't...

    I would utilize trivex more often if it wasn't perpetually back ordered or delayed. Recently decided to roll the dice on a drilled rimless order and order trivex and it still took about 6 weeks. In...
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    Do the Nanos come in adult sizes? I have a...

    Do the Nanos come in adult sizes? I have a patient (who is supposedly neurotypical) who sends his poor long suffering mother in at least once a month to replace broken frames. The last time he "got...
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    1505615057 Send these and a couple other...

    1505615057

    Send these and a couple other photos to your email just now. :)
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    I always print the service report too. What I...

    I always print the service report too. What I have noticed is for ARs w/ UV included, it is forcing us to bill for AR and UV (like Crizal Esay UV), so I take our normal price and separate what we...
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    This! My MD tells people they should get PALS...

    This! My MD tells people they should get PALS when they're plano with +250 add. I'm happy to do that for those that want to wear glasses all the time but I want them to understand their distance will...
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    How about mechanical bulls, while you're at it?...

    How about mechanical bulls, while you're at it? That's the best way to test if your glasses are tight enough.
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    It's been awhile since I have sold Flexons,...

    It's been awhile since I have sold Flexons, but... yeah. They always broke at the bridge. Always. I think people like to twist them up just because they can and the twisting breaks the solder point...
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    Perfect for those patients who lick their lenses...

    Perfect for those patients who lick their lenses clean.
  21. They couldn't pay me enough to do that! They...

    They couldn't pay me enough to do that! They don't last long for a reason.
  22. Thread: Discounts

    by KrystleClear
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    605

    Ohhh! I love that! I may have to steal that idea!...

    Ohhh! I love that! I may have to steal that idea! Maybe if someone gets a complete pair with AR, let them pick an egg from basket for a mystery discount on a second pair. Maybe put a piece of candy...
  23. Thank you everyone who has responded so far!...

    Thank you everyone who has responded so far! DanLiv - I wish I could hire you to "counsel" our MD (owner). He's a lovely person, a great surgeon, but terrible at business and managing staff, and...
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    YUP. And I am not saying every glasses issue...

    YUP.

    And I am not saying every glasses issue is because of the doctor. I'm just saying when it IS their issue, sometimes the ego speaks first. Not all, but I have worked with a lot of people in...
  25. What's the patient flow to optical like in your offices?

    I would like to gather some intel on how other offices run before going to our MD/owner and management with some ideas/suggestions for improvement.
    This is mostly an issue with patients who see the...
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