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    I am looking primarily for those patients that...

    I am looking primarily for those patients that would like get a text message when their glasses are in, or even to remind them it is time for their yearly appointment! We are a very hands on office...
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    Recall system????

    I am currently trying to convince the doctors that we need to update to an actual recall system for our office! Between social media, and cell phones alone, people want convenience and they want it...
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    That is what is prompting this search even more!...

    That is what is prompting this search even more! Not that they are selling like crazy, but that was our one line that had some recognition for that group of consumers! I don't want to go down the...
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    We went to Eyefinity EHR. We figured with having...

    We went to Eyefinity EHR. We figured with having Officemate, going to its own cloud base system would be an easy transition. Not so much it seems!
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    We do have some Safilo lines in the office...

    We do have some Safilo lines in the office (T.Hilfiger, Carrera), but it just doesn't seem to fit that "sporty" look people are asking for. They want those bold colors, and I truly believe it has to...
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    Advice for frame lines!

    We have been trying to find a frame line for our male patients that resemble a Nike or Oakley look. We have come up short no matter where we look it seems! I have been fighting tooth and nail not to...
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    I will say that our practice is going through the...

    I will say that our practice is going through the same exact thing. We currently use Officemate 11.2 and support it on an in house server. Our server is also failing and we had to make a decision on...
  8. The fee we use here is $20. The allowable amount...

    The fee we use here is $20. The allowable amount that shows for that service is $17.62. That amount I know is correct because it even though I got denied, it did still show the allowable amount of...
  9. I am from the good 'ol mitt...Michigan. :happy:...

    I am from the good 'ol mitt...Michigan. :happy: From what it sounded like to me, it was an HMO medicaid thing, that they would pay that code. (We bill Health Plus and McLaren Medicaid) I didn't think...
  10. CPT code to get paid for adjusting/fixing glasses for medicaid patients?!

    I signed up for this forum because just in searching the internet for answers to some of my optical questions, it seemed that most of my answers were populating from this forum. I was very intrigued...
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