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Fester's Rule;

"The success of changing a happy Comfort patient to a more advanced design Comfort is directly proportional to the pressure the optician is under to sell a more expensive...

Welcome to Optiboard rkkonrad!

Some help for those of us who had to look it up:

https://my.clevelandclinic.org/health/diseases/15227-vestibular-neuritis
...

Any quick reference chart available for these changes?

Essilor and Shamir as well?

My topper on frequent changes is a number of years ago the area codes in greater Boston underwent changes as...

I never make a mistake.

In fact, I thought I made a mistake once- but I was wrong. :rolleyes:


My only fault is modesty.
:wink:

Squeezed margins from managed care have taught me that sure- I'll upgrade and adjust measurements for everyone- but won't hesitate to sound retreat when I've only got that one time n/c redo.

From...

My replies are to post #25
" I checked the old and new glasses to look for any differences in measurements besides the Rx change which was very minimum. "

You got to know when to hold'em and...

Sure! Maybe some of this "sipp'n liquor"?

...

Don't fix what was not broken (to the patient).

At this point I'd put them back into the same design and height even if you think it's too low (see post below as to why)- unless you are willing to...

It's working!

Now to enter the stacks of jobs......:help:

We came back on line Wednesday about 3pm when our office manager tried to open it. So much for them contacting us! Unfortunately after being shut down for yesterdays storm we came back today to find...

I love the USPS for who they are and what they do at an affordable price.

Must be nice to be so busy you can refuse service to customers like Fed Ex and UPS are currently doing- as well as them...

Close second to this years word of the year "Covid" will be "disruption!

(Extra special meaning to some of us;)

Good thing it's not a busy time of year. :rolleyes:

...

Thanks for your post and welcome to Optiboard!

And I mean it sincerely when I say I'm sorry we had to meet this way!

Still adrift in the doldrums until this weekend we're told. :confused:

Oh...

The PD responsibility zombie rises from the dead.....

Still dead in the water.

They're saying a few servers up later today.. or maybe tomorrow...this time for sure......no really.......:rolleyes:

The chances of the office going paperless are now...

I heat the nasal string tip with a flame. It melts to form a ball- then I tap that still hot ball on the table top to flatten it.

Then I do the same to the outer eye wire string and hope I got the...

Well it's still down so I assume Crystal will work on some type of compensation for those of us still waiting to enter our work for the last few days.

self delete

New E mail says we are down all day.

Sounds like the problem is related to this:

https://www.optiboard.com/forums/showthread.php/72482-Luxottica-hacked-in-August-some-local-shops-affected
...

It is apparently cloud based. The back office and Doc's kept running all day but they were told they will not be able to log back in, after they shut down shortly, until tomorrow sometime.

Yikes!

Per recorded message to support phone line it looks like we are dead in the water until Friday 1pm EST.

Some suggestions-

Look at these "Buying Groups":

https://www.aeccpearlman.com/

This one is part of Walman Optical so you may have to have them do the work (or at least some of it):
...

The latest news I read Thursday has updated advice about how transmittable covid-19 is:


"But with COVID-19, experts say to keep the risk in perspective: The virus is fragile and doesn’t...

John:
Unionize us with all it's warts.

Reason Number 7: It’s a pipe dream.
Optician apathy and decades of inability to form a coherent vision aside, most opticians don’t make enough to...