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  1. Wow. Not terribly surprising, though.

    Wow. Not terribly surprising, though.
  2. I'd be more surprised to learn that Essilux was...

    I'd be more surprised to learn that Essilux was not​ exploring acquiring a contact lens company.
  3. Me. I don't. I've been in offices with...

    Me. I don't.

    I've been in offices with competitive goals, such as "sell the most AR coatings," "sell the most second pairs," "sell the most non-RX sunglasses to contact lens patients," etc. I...
  4. For me personally? Varilux X Design and Zeiss...

    For me personally? Varilux X Design and Zeiss Individual/I are head and shoulders above the rest. I also like the Unity Via Elite and Shamir InTouch a lot. I loathe the Varilux S.
  5. That's almost not funny. In my experience, the...

    That's almost not funny. In my experience, the Big Boys fill their outside optical sales positions with folks who have outside sales experience but no optical knowledge whatsoever. You're more likely...
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    Like I tell my patients: Cheap means two things....

    Like I tell my patients: Cheap means two things. ​Santinelli makes the much better equipment.
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    No it won't.

    No it won't.
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    We simply decline to carry the models that have...

    We simply decline to carry the models that have tended to break.
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    +1. I very seldom see these broken, but when they...

    +1. I very seldom see these broken, but when they are I frequently loan out parts from demo models until the custom-ordered replacements com in from the manufacturer. I also make sure to keep every...
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    Airlock is reeeeeeeally close to Silhouette, but...

    Airlock is reeeeeeeally close to Silhouette, but perversely the drill holes are just slightly bigger. I've used them interchangeably in a pinch and they almost work.
  11. When I got the original Reflection Free AR in...

    When I got the original Reflection Free AR in 1990, I hated it so much that I removed it by simply soaking the lenses in alcohol for about 15 minutes. But I don't think you need to worry about that...
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    ....Really??? You don't understand how a -11.00...

    ....Really??? You don't understand how a -11.00 lens will be thinner in a 48mm frame than a 58?
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    Hire a skilled edging technician. Ask them what...

    Hire a skilled edging technician. Ask them what edger to buy. Have them operate the edger. 50 jobs a day is worth hiring a full-time lab tech.
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    People need glasses for a lifetime. You have to...

    People need glasses for a lifetime. You have to be selling a relationship with your patient first, product second.
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    Agreed. This is something to be legitimately...

    Agreed. This is something to be legitimately shocked by.
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    I did another cleaning under the hood yesterday...

    I did another cleaning under the hood yesterday afternoon. Seemed to have helped; everything sped along--until the +4.00 -2.75 poly SV lens on there right now. Just slowly grinding, around and...
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    The lenses that twisted were a high-minus poly in...

    The lenses that twisted were a high-minus poly in a small frame with some very sharp corners; your basic lens-slippage nightmare.

    Safety bevel on, polish always off.
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    I did a MASSIVE cleaning about a month ago. There...

    I did a MASSIVE cleaning about a month ago. There is no debris. I'm the only one who makes any changes to settings. No sizing issues, but I did have a pair of lenses twist way off axis last week.
    ...
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    Santinelli LE-1000 Edging Very Slowly

    My otherwise-excellent LE-1000 is taking forever to complete the finishing wheel portion of edging recently. It's doubling my edging time in the busiest time of the year.

    The wheel is less than 6...
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    You can also warranty them once with another...

    You can also warranty them once with another frame from the same collection.
  21. Replies
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    Depends on the manufacturer. Marchon is very good...

    Depends on the manufacturer. Marchon is very good about substituting a current frame for a discontinued warranty item.
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    Modern Optical. Alternately, you can talk to your...

    Modern Optical. Alternately, you can talk to your reps about buying closeouts. We do a lot of insurance business with recently-discontinued frames from Marchon.
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    +1. Within reason, of course. And give yourself a...

    +1. Within reason, of course. And give yourself a little time for troubleshooting and the occasional remake.
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    +1. They care much more about the customer's...

    +1. They care much more about the customer's complaint than yours.
  25. My thoughts exactly. I've had engineer patients I...

    My thoughts exactly. I've had engineer patients I look forward to seeing every year, and some that I'd like to drop-kick into the parking lot.
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