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  1. Vision Ease still shows a Tegra poly aspheric D28...

    Vision Ease still shows a Tegra poly aspheric D28 available as 3.25 BC. I seem to remember a few patient complaints years ago from those Tegra aspherics.
  2. Does the lab invoice show 4.00 base?

    Does the lab invoice show 4.00 base?
  3. Hmm... This is how I understand it. There is...

    Hmm... This is how I understand it.

    There is now a reasonably large group of Essilor labs that Versant/Davis requires providers to use under the standard contract. This is the standard set-up and...
  4. Just for reference in case anyone else runs into...

    Just for reference in case anyone else runs into this problem and ends up looking here, this appears to be a fairly common problem with these units. The BNC cable that runs from the head to the...
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    Since all pieces of the safety frame are stamped,...

    Since all pieces of the safety frame are stamped, it would be quite obvious if they were removed.

    I won't modify a safety frame for any reason. Either put real safety lenses in the old safety...
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    Think of it like this... You've just built a...

    Think of it like this... You've just built a brand new lab, and your lens drawers are empty. UPS drops off a big, beautiful box filled with hundreds- maybe thousands - of stock lenses, sorted and...
  7. Yep, I think they're called "Professional Field...

    Yep, I think they're called "Professional Field Consultants". It's who I would go to with Provider Relations questions, contract questions, etc.

    The last# I have for the Davis corporate office is...
  8. We're still using the Davis site until next week....

    We're still using the Davis site until next week. Fingers crossed...

    I sent a message to our Field Consultant about an order submission with errors, and he said not to bother with the call center...
  9. Zeiss Stratus 3000 OCT video monitor issue

    We're having issues with our Stratus. When left on for a hour, maybe two, the video monitor goes off. We're left with a white window showing Brightness/Contrast settings. The scanner still works, but...
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    skt, be very careful of charges and...

    skt, be very careful of charges and reimbursements when dealing with payers under the GA opt-out contracts. We were doing our own VSP work until we realized they continue to charge their material...
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    I've also used liquid dish soap (Dawn, etc)...

    I've also used liquid dish soap (Dawn, etc) instead of neutralizer- works well in a tint unit around 205° F. I found it less likely to damage the lenses than neutralizer, and works well for removing...
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