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I am re-visiting where we charge for high power. Where does everyone draw the line. We currently charge high power over +or - 6 diopters and 2.25 cyl and over +or- 8 with a 3.00 cyl. I have to think...

I insert from the front rather than the back which allows use to use the curve of the lens to your advantage. It also reduces the chance of chipping the lens.
I started using the packing strips...

I guess it also depends if you would want this patient back or if it would be better if she would darken someone elses door.
If you want her back as a patient, you did the right thing.

If you...

How many jobs are sitting there In process?

650 employees is one &%&*#@ of a lab. How many labs does Walmart have?

I can just imagine all of the optical store employees sitting there and...

We have an in-house optical lab and trying to find specific requirements for optical. Any ideas?

Thanks

We are having a discussion on how often is a contact fitting required legaly. We are in Ohio.
One of my docs thinks that it is a state law that a contact rx expires after one year. Another doc...

My Dad was an optician 30 years ago and he taught me 3 rules that still pop up in my head today.

1. Always work over the tray so that you don't lose the screw
2. Don't p^^^ off the lab guys,...

We do the same as Beagleman. It's amazing that when the customer has to share in the cost of changing their mind, what happens. We have the policy printed on our receipts.

I think most non adapts fall into a couple of classifications; regardless of type or brand of lens
1. " I have never been able to wear them, lets try again"
2. unrealistic expections, not...

Clean the lenses with 90% alcohol
Use the clear pad that comes with the lenses
block them and let them sit for a few hours before edging

Long ago in a previous life, I worked in a place that had a
Red Carpet Guarantee. Once you walked past the red
carpet at the door, there was no guarantee.

One of our Doc's thinks we are missing the boat because
we don't accept Eye Med. We are having more people call to see if
we accept it. Now I have to prove to him that it is not a
good idea. ...

I grew up in the business, my Dad was an optician.
I emember him opening a store and nailing pegboard into the wall and inserting golf tees to hold the frame.

If a customer wanted a black...

We did a trial with the Ice-9000 and experienced the same problems. We talked with Santinelli and we decided that we had a bad blocker or something. They sent us a new one to trial. Same Problems....

"Do or do not, there is no try.'

Yoda

I agree with the compulink comment.
but it helped me figure out what i don't want.
expensive too.

Fish,
I have been looking at software for a while.
Go to everybodys website and download a demo
and play with it. Enter some products, prices that are specific to your practise and enter...

Johns,
We are getting ready to go with MVE. It seems like the best solution for us.
I am going to start building my data base next week. Do you have any words of wisdom on what you did right,...

We are thinking of trying to do something
in the waiting room to educate patients about
products and services. Has anybody used
Eyemaginations? What did you think? or any
other ideas.

we have issue with spiffs. sell brand x progressive and get x dollars. when thepromotion ended, guess what, brand x progressive was not being sold. it made the docs feel that the patients were not...

We bought the Ice Mini blocker. It does a great job. It is simple to operate and very affordable compared to the Ice 9000.
it was a good purchase.

Time is the issue with us. A frame comes in with so much cheese that it has to sit in the ultrasonic for 5 minutes before it can be put in the tracer.
A cord rimless needs a new figure 8 liner. ...

We are in a debate. We currently charge when a patient
wants to use their own frame. One Dr thinks that we need to double our
pof fee. We currently explain the pro's of a new frame and the con's...

We are looking at new blockers. Is anyone using
the Santinelli Ice mini blocker?
what do you think?

Just mention them to a golfer and explain the benefits of a brown lens for reading greens, and guarantee them to take 3 strokes off their game and 300 yard drives. Serious golfers will do anything...