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  1. Replies
    7
    Views
    589

    Customer: everyone says their qua....

    Hello,

    When you tell a customer you provide good/premium/high quality lenses and they in return tell you “everyone says they use good quality” or “everyone uses good quality, I have to trust what...
  2. Replies
    9
    Views
    565

    I agree, not all customers want you to help them...

    I agree, not all customers want you to help them though, in those cases they will try frames on their own. So a guide which isn’t so technical to follow helps in some situations.
  3. Replies
    9
    Views
    565

    Frame Sizing for laymen customers

    Hello Everyone,

    When helping a customer and you want to educate them what frames are the best size for them, do you ever use Small, Medium, Large, Extra large instead of describing What number...
  4. Replies
    2
    Views
    381

    MBS Formula issue

    Hello,

    I use the minimum blank size formula every day, I add 2 at the end of the formula for margin of error but when tracing the demo lens sometimes the lens won’t cut out and the pd would be...
  5. Replies
    3
    Views
    771

    Tips and Tricks for your customers!!

    What tips and tricks do you tell your customers in general?

    It’s all about education and providing customer value so they come back to you!


    I’ll start off, I always tell customers to wear...
  6. Replies
    33
    Views
    2,562

    Thank you for all the responses it’s been great...

    Thank you for all the responses it’s been great help because of it, I’ve done a few jobs so far and makin improvements!!!
  7. Replies
    33
    Views
    2,562

    Hand edging lenses into another frame

    As the title eludes too, how do you become an expert at this?

    What tips do the experience opticians and technicians have that they can share?

    A lot of patients are not willing to spend on new...
  8. Replies
    5
    Views
    749

    Cost price is the same as 1.5.

    Cost price is the same as 1.5.
  9. Replies
    5
    Views
    749

    Metal frames and indexes

    Hello,

    If your business primarily sells metal frames and your standard index is 1.56 what powers should you stock up to until you start with a 1.6, Poly or 1.67 index.

    I was thinking 1.56...
  10. Clearly, Warby, Bonlook selling glasses online (No optician)

    Hello everyone,

    How does clearly operate selling glasses online without opticians, one thing I have noticed is that all these companies ship out of or have head quarters if I’m not mistaken in...
  11. Replies
    18
    Views
    3,583

    blue light coating is more yellowish hue correct...

    blue light coating is more yellowish hue correct for digital devices, does it specifically have to be blue coating?

    blue filter Ar coating can be blue or green but it’s not for digital devices,...
  12. Replies
    2
    Views
    1,302

    Bump

    Bump
  13. Replies
    2
    Views
    1,302

    How to Test AR Coatings (Laramy K Video)

    Hello,

    I have watched the Laramy K optical video on how to test AR coatings and have a few questions in regards to the methods used, below is the link to the video:
    ...
  14. Replies
    11
    Views
    2,135

    Replace budget frames with private label brand it...

    Replace budget frames with private label brand it sounds more professional and modern.
  15. Replies
    1
    Views
    640

    Hydrophobic coating Longevity

    How long does the hydrophobic layer of the Anti reflection last, the effectiveness of the coating? Does it differ from brand to brand based on the lens coating technology? I would generally assume at...
  16. Replies
    11
    Views
    1,241

    Why did you choose Poly over 1.6?

    Why did you choose Poly over 1.6?
  17. Replies
    11
    Views
    1,241

    In your opinion what are best selling index...

    In your opinion what are best selling index materials?
  18. Replies
    11
    Views
    1,241

    ...

    ...
  19. Replies
    39
    Views
    11,714

    hello, honestly speaking who is going to...

    hello,

    honestly speaking who is going to implement and keep a track of the 20/20 rule and how will you do it?? Would you keep a timer on your phone for every 20 minutes? Doesn’t seem practical to...
  20. Replies
    11
    Views
    1,241

    Stock Inventory Indexes

    Hello,

    Need some help in choosing stock indexes, I have a few ideas and require some feedback from those who stock lenses. Thinking of carry two indexes:

    1.5 and 1.6- Will cover standard...
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