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  1. Replies
    68
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    28,137

    Ugh those lenses. I was given a pair and when...

    Ugh those lenses. I was given a pair and when asked by the VSP rep what I thought of them I told him flat out they were pretty bad. I also got real tired of multiple remakes so ignoring their pleas...
  2. If you don't have at least one evening or...

    If you don't have at least one evening or Saturday hours how do you expect working people to pick up their glasses or contact lenses? It's the casual browsers that show up 5 minutes before closing...
  3. I have worked both independent and chains for...

    I have worked both independent and chains for over 30 years. Working the chain has got me on a fast pace to retirement because I make a lot more money but my optician's heart will always be with the...
  4. Replies
    30
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    10,048

    I realize that many people working at the labs...

    I realize that many people working at the labs are not actually opticians but the procees of making a pair of glasses means that the job passes through many hands and at the end there is a final...
  5. Replies
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    6,743

    Yes that is the stupidest thing I have ever heard...

    Yes that is the stupidest thing I have ever heard of.
  6. Replies
    30
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    10,048

    We use a computer program to order from the labs...

    We use a computer program to order from the labs and once in a while numbers get put into the wrong box but in my opinion a seg ht of 33OU and a PD of 20OU should have rang someone's bell over there...
  7. Replies
    58
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    11,163

    Of course it's more personal but purchasing...

    Of course it's more personal but purchasing machines to do measurements means you don't have to invest the time actually teaching your staff to do them properly and most likely you have a lot of...
  8. Yes this. Attach a commission to a product you...

    Yes this. Attach a commission to a product you want to sell more of and watch what happens. I also recognize a great sales day by buying lunch for the office and lately I've been buying a lot of...
  9. Sometimes we would do multiple coupons on a...

    Sometimes we would do multiple coupons on a larger card and let them choose which one they wanted to use. Usually 50% off frames with lens purchase, 25.00 off Transitions, 25.00 off Non glare lenses...
  10. Replies
    18
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    5,775

    Easy enough to persuade the patient to have his...

    Easy enough to persuade the patient to have his exam at your office next year, one stop shopping.
  11. You absolutely are.

    You absolutely are.
  12. Replies
    59
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    14,634

    I wish you all the luck in the world, you are...

    I wish you all the luck in the world, you are living my dream and I look forward to watching you grow and prosper.
  13. Replies
    52
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    46,646

    Good feedback so far on Transitions7. Our...

    Good feedback so far on Transitions7. Our customers who like Transitions (mostly senior citizens) like these even more. One co-worker has them and her station is near the front window. They will...
  14. Replies
    4
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    1,574

    I have heard that the Royal Oak Michigan school...

    I have heard that the Royal Oak Michigan school district still has an elective "Optical Mechanics" course through a local vocational college. I took that course through adult education a long time...
  15. Exactly this. Even in an unlicensed state such...

    Exactly this. Even in an unlicensed state such as mine if you are smart enough to educate and market yourself and with a little luck you will make more than 35K a year, usually quite a bit more.
  16. Replies
    36
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    10,014

    "Just so you know, if you choose this type of...

    "Just so you know, if you choose this type of frame we will need to upgrade your lenses to a more durable material to prevent chipping". If they have already been admiring themselves in the mirror...
  17. I've seen this before though not to this idiotic...

    I've seen this before though not to this idiotic extreme. I have sat before a few teary eyed young girls and while I was adjusting their glasses I started talking softly and only to them. "I have...
  18. Replies
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    2,505

    The private practice I worked for had no problem...

    The private practice I worked for had no problem special ordering frames for "our patients" in that sometimes there were special needs ala very petite women, large headed men, high minus Rx, so we...
  19. Sorry, never had that happen.

    Sorry, never had that happen.
  20. That is the least of my stress plus most of their...

    That is the least of my stress plus most of their complaints are legit. You are obviously in the wrong area of the business. Perhaps a nice quiet lab job would be better.
  21. But it is true. I can verify that myself because...

    But it is true. I can verify that myself because I wear them. Your best bet for a successful sale is someone already wearing progressive lenses but not free-form. At some point in the sale I...
  22. Referral cards. Have some printed up that are...

    Referral cards. Have some printed up that are good for a percentage off (not to be used with some insurances of course) and have a place on the back for the referee's name. This works very well if...
  23. No I'm sorry I did not because my antivirus suite...

    No I'm sorry I did not because my antivirus suite lit up like the 4th of July.
  24. But you really should say "We are not a...

    But you really should say "We are not a participating provider but we will assist you in being reimbursed". Saying "Yes we take VSP" is misleading if not an outright lie because you are not "taking"...
  25. Replies
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    15,925

    Yes.

    Yes.
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