Originally Posted by
smallworld
I had a walk in person the other day in my dispensary. She asked for help looking for petite frames. I asked who did her prescription, and it wasn't us, so I informed her we didn't take outside prescriptions. She said, "don't worry, I'm getting them made at Lenscrafters". With further discussion, she said their frames weren't small enough. So I showed her a petite style. She then asked, "can you put a progressive in this?". I told her that whoever makes her lenses would decide that. She then asked that if they wouldn't use the frame could she get a refund. Really?