Originally Posted by
CCGREEN
I have never had to do this, came close a few times though. I do everything I can to deescalate the issue, including stepping away and turn it over to someone else.
But I have always said that I draw the line when it comes to physical assault from a customer/patient. That kind of behavior we do not need in our profession. There is always a extra room in the local county bar room hilton for them. I just don't want them coming back and shooting the place up.
Which this leads me to another question I have always asked. With all the personality's we have to deal with why do we not ever get any ed hours in physiology so that we may better understand the type people we deal with and how to handle situations?