Originally Posted by
Quince
I try and set an expectation for this while dispensing. I mention free lifetime adjustments and actually have a number of patients that come in just for lens cleanings (mall zombies mostly.) When people are frazzled by the loss of a nosepad or a screw falling out, I find it a good time to use my car analogy. I compare the maintenance of glasses to that of a vehicle- that it is good to bring them in for screw tightening and adjustments regularly and that it is expected to need nosepad replacements over time- kind of like getting service for tires.
I've heard of mobile glasses services for extremely rural areas, such as Alaska, where an optician will travel to those who need it for such services, but maybe there is a franchise opportunity in there somewhere?
DRK, I feel like you are on a roll lately with innovative thought. Keep it going!