I can't believe no one reported this post.....
The poster is not an eyecare professional.He or She is an office manager, and not qualified to ask, much less understand the plethora of answers here. They are just wasting your time which was evident when you saw what the occupation was , versus the statement that the poster was an office manager.
Thread closed!
After further thought and ......
After some further thought and some input from a member I have reopened this thread. Bear in mind Tulane represents a multi doc practice with enough resources to have a practice manager but not enough to hire an optician.They expect office personel to reccomend lenses to their patients. WHAT IS WRONG WITH THIS PICTURE??
How can optometry wonder why opticians get a little upset at this sort of thing?