This particular doctor is totally DGAF and I'm pretty sure he basically checked out years ago and is just waiting for retirement. I don't think he's...
Sigh. Doctors like this have no business owning a business. They should be working for an ophthalmology practice, maybe a Lasik center. Might as well...
If the optical manager is only responsible for the optical, and the doctor isn't chewing her out for poor capture, then capture should be the number...