The office manager and myself are having a issue with billing.( BIG SURPRISE ) So the Patient has medicare primary and lets say BCBS secondary and the BCBS has a benefit for routine eye wear. We can't get Medicare to take it because they don't understand the v codes and Dmerc won't pull it from the system. We have sent it point of service office 11 . Should we be changing the point of service to home 12? If any one can help it would be wonderful Thanks