So, since I started as the manager at our location near my house, I've been trying to get a feel for the local population, and where we can improve. I went to our lab rep (zeiss) and asked for some data on our % of a/r, customized progressives, ect. Since I've been up here our a/r % has gone from 33-35 a month to 66% so far this month. And the customized progressives went from <1% to 22%. Here's hoping I can keep that going next month!