We had a husband and wife come back yesterday and go off on us about our lack of quality products. How can her glasses be so bad in such a short time! My wife dealt with them at first and tried to be nice, but the lady wanted new lenses for free after 7 years!

She wanted a guarantee if she bought new lenses this would never happen again; they were asked to leave after we found the order from 7 years ago.

Who comes back after 7 years and is nasty? I told them it was like bringing the car back after 150,000 miles when the car has a 30,000 mile warranty and they think they are entitled.

It ruined our day and I am calling the person at the newspaper who goes after businesses that do not do the right thing, how about a customer who is crazy.

Ranted and feel better.

Craig