Hey folks,
Not sure how much anyone will be able to help, but I figure it couldn't hurt to ask!

Lately our Innovations Machine Interface has been hanging randomly, maybe once or twice in the run of a day. The Machine Interface becomes non responsive, and the tracer/blocker/generator cannot communicate with the lab software.

When this happens, the rest of the software is still working normally, including innovations new job window, workticket daemon, etc. But The machine interface needs to be terminated manually, and a reboot is necessary to get the interface running again.

I've checked all of the physical connections, and all appears normal.
There have been no major updates to the OS (Windows), or any other software that coincide with the trouble starting.

I'm hoping that somebody will have some suggestions on a way to resolve this issue without removing/reinstalling the software, as it is configured and fine tuned perfectly for our lab, and I would like to avoid starting over from scratch (especially for something that can be solved by a reboot!).

Thanks in advance for any help