I would like to know if any of you use surveys? I run a wholesale lab and was wondering if anyone surveys their Drs. of customers? If so do you have a way to post it on the board? If not I can give a fax number.
If no one uses surveys then what types of questions would you want on it. I want to get input from Drs., the office personnel and customers. I also would like to gather data concerning the standards they would like to have. I don't know about other labs, but my Drs. want better than ANSI standards.