I recently received some information about an opportunity for folks to finance their eyewear with perks such as 0% interest and no payments for 6 months. I see pros and cons in offering this to our patients but don't have any experience to justify my decisions.
On the positive side of things I expect that we would get our money from the finance company up front. This will enable us to maintain a positive relationship with patients even if they should default or miss a payment. I would also expect it to provoke folks to spend more to increase our avg. sale; perhaps a second pair or premium options that their immediate budgeting demands can not support.
However, I would expect the finance companies discount rate to be fairly high in order to compensate for their risk. I'm not really sure if this is something we would aggressively advertise or only use it as a "go to" tool when patients ask us about a payment plan. Finally, I am concerned about compromising the image of our practice. Would offering a financing program convey the idea that our prices are high and therefore can not be afforded through otherwise conventional payment methods.
Helpful thoughts appreciated
Kevin
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