Pete Hanlin said:
Rep has a point. To the consumer, this is likely to be a non-issue. Realistically speaking, I think frame brand is a relative non-issue as well. Other than Oakley, there really aren't many frame brand names out there with really strong consumer awareness. Patients don't know a Safilo from a Luxottica from a Marchon from a Charmant.
Therefore, it all comes down to value for the money. Now, I'm not a Luxottica rep or anything, but when I managed an Optometric practice I felt that Luxottica was a pretty good frame for the money. I've never noticed LensCrafters deliberately trying to drastically undercut pricing on Lux product (which would hurt them more financially than anyone)- so I never had any compunction about carrying the product.
Retail optical accounts for over 51% of the eyeglasses sold in the United States. Larger frame companies are going to sell product to retail chains. If they don't, they won't be very large companies for very long. If you are offering a unique service to your patients, then LC, WM, and the others aren't competing with you- they are merely competing amongst themselves. By consolidating, the retailers gain economy of scale. This doesn't mean they will be pulling the bottom out of the retail ophthalmic market, however. The investors or owners in these companies demand profitability, and that doesn't occur by slashing prices.
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