I am very interested in hearing how different eye care professionals deal with high redo rates. I work for Ophthalmologists e 3 highest reasons for redo 1- Rx changes; 2- Patient satisfaction - 3rd scratch warranties. Our patient satisfaction reasons are frame, material, and lens style changes. We do do quite bit of education at the frame selection on material choices and progressive style. Please let me know what you offices handle reo rates.
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