Originally Posted by
huladude456
I feel like our shop is under siege because of the AR failures with Seiko lenses since the Hoya takeover. Are we the only ones experiencing this? We have for years ordered our lenses direct from Seiko in Hopkins, Minnesota or New Jersey (Prominent, Prestige II, etc). Hoya, as you know took over their labs earlier this year, closed them down, and moved everything to Dallas. ALL the CR-39 jobs with AR failed within the first four months. We are on the second round of do-overs with many patients. Now 9 months later we are starting to see more Trivex fails.
We have been assured everything was fixed by July 13, but how to know? I feel like we are in a news blackout. I know not many optical shops ordered their lenses directly from Seiko (formerly Pentax), but we can't be the only ones in this situation. Anyone else?
We gave up on Seiko PALs in July and have moved most of our business to Shamir through Luzerne, but, wow, we sold a lot of Seiko product this year and I fear a never-ending re-do scenario.
Thanks for reading my rant. Let me know if you have any insights or similar situations.
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