Page 1 of 2 12 LastLast
Results 1 to 25 of 43

Thread: Concierge Practice

  1. #1
    Master OptiBoarder rbaker's Avatar
    Join Date
    May 2000
    Location
    Gold Hill, OR
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    4,401

    Concierge Practice

    Just out of curiosity, are there any Concierge Ophthalmology or Optometry practices out there. How about Independent Opticians. A number of local physicians are changing their business model to this concept as they want to regain control of the way they practice their profession.

  2. #2
    Master OptiBoarder
    Join Date
    Jul 2002
    Location
    Vancouver, BC CANADA
    Occupation
    Dispensing Optician
    Posts
    1,120
    Quote Originally Posted by rbaker View Post
    Just out of curiosity, are there any Concierge Ophthalmology or Optometry practices out there. How about Independent Opticians. A number of local physicians are changing their business model to this concept as they want to regain control of the way they practice their profession.
    Can you elaborate?

  3. #3
    Master OptiBoarder rbaker's Avatar
    Join Date
    May 2000
    Location
    Gold Hill, OR
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    4,401
    Quote Originally Posted by tmorse View Post
    Can you elaborate?
    Can you Google "concierge practice" ?

  4. #4
    Master OptiBoarder OptiBoard Silver Supporter Barry Santini's Avatar
    Join Date
    May 2000
    Location
    Seaford, NY USA
    Occupation
    Dispensing Optician
    Posts
    6,009
    Concierge optician practice here.

    B

  5. #5
    Master OptiBoarder
    Join Date
    Jul 2002
    Location
    Vancouver, BC CANADA
    Occupation
    Dispensing Optician
    Posts
    1,120
    Quote Originally Posted by rbaker View Post
    Can you Google "concierge practice" ?
    Just did... 'concierge medicine', also known as 'retainer medicine' or 'membership medicine'. Pay say $3000.00.yr and get quicker access to doctors, chiropractors, massage therapists, etc to avoid medical lineups.

  6. #6
    Master OptiBoarder rbaker's Avatar
    Join Date
    May 2000
    Location
    Gold Hill, OR
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    4,401
    Of greater importance you might want to check out its implications for he practitioner rather than the patient.

  7. #7
    OptiWizard OptiBoard Bronze Supporter pezfaerie's Avatar
    Join Date
    Aug 2008
    Location
    California
    Occupation
    Optical Laboratory Technician
    Posts
    326
    Quote Originally Posted by Barry Santini View Post
    Concierge optician practice here.

    B
    So how does that work? Do you have a list of services that a patient pre pays for? Like, nose pad replacement for the year costs $XX? Or is it more of a pre paid warranty service for replacing lenses?
    Last edited by pezfaerie; 08-27-2015 at 05:54 PM. Reason: My grammar sucks
    Pez:D

  8. #8
    Master OptiBoarder
    Join Date
    Aug 2008
    Location
    Seattle
    Occupation
    Dispensing Optician
    Posts
    1,019
    Sometimes, if that helps. By that I mean I will set time aside for a patient, it is usually off hours and they receive my undivided attention. I may have a bottle of nice wine for them. I have also brought a collection of frames to their home or office when it is more convenient for the client. I will also hand deliver said product. There is also an understanding that we are fabricating several pairs of eyewear. I knew of an ABOM in the San Francisco area whose business was by appointment only and had no visible outside displays.
    Last edited by Paul Smith LDO; 08-27-2015 at 07:23 PM. Reason: grammatical error
    I didn't attend the funeral, but I sent a nice letter saying I approved of it. Mark Twain

  9. #9
    OptiBoard Moron newguyaroundhere's Avatar
    Join Date
    Nov 2014
    Location
    Pittsburgh
    Occupation
    Dispensing Optician
    Posts
    477
    Its an interesting idea. Would be nice for have total control on how the office or practice was being ran, being able to offer whatever goods, services and products you so choose without fear or being bullied by the insurance companies.

    I think this is what I am getting from the meaning of being a concierge practice
    Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity

  10. #10
    Master OptiBoarder rbaker's Avatar
    Join Date
    May 2000
    Location
    Gold Hill, OR
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    4,401
    Quote Originally Posted by newguyaroundhere View Post
    Its an interesting idea. Would be nice for have total control on how the office or practice was being ran, being able to offer whatever goods, services and products you so choose without fear or being bullied by the insurance companies.

    I think this is what I am getting from the meaning of being a concierge practice
    Right on . . . A system where no third party comes between you and your client.

  11. #11
    Master OptiBoarder OptiBoard Silver Supporter Barry Santini's Avatar
    Join Date
    May 2000
    Location
    Seaford, NY USA
    Occupation
    Dispensing Optician
    Posts
    6,009
    Quote Originally Posted by pezfaerie View Post
    So how does that work? Do you have a list of services that a patient pre pays for? Like, nose pad replacement for the year costs $XX? Or is it more of a pre paid warranty service for replacing lenses?
    The easiest way to explain it is that my fees are all inclusive for products and related services.

    B

  12. #12
    Master OptiBoarder
    Join Date
    Aug 2008
    Location
    Seattle
    Occupation
    Dispensing Optician
    Posts
    1,019
    Quote Originally Posted by rbaker View Post
    Right on . . . A system where no third party comes between you and your client.
    Absolutely Dick,
    It can be damn difficult to execute while your office has VCP patients and they overhear a conversation taking place between you and a patron of the arts. I would be remiss if I did not offer the same service to them but it is not often that they are willing to acquiesce beyond the one set provided through their plan. A willing convert can be hard to find but when they discover what an eyeglass wardrobe can provide them with, it is a beautiful transformation.
    I also believe, as Barry pointed, that when someone purchases from me that they receive the utmost of my services however, there is such a thing as "White Glove" and that is not afforded to all.
    It can be a sticky mess sometimes. Good Question Dick
    I didn't attend the funeral, but I sent a nice letter saying I approved of it. Mark Twain

  13. #13
    O.D. Almost Retired
    Join Date
    Dec 2009
    Location
    California
    Occupation
    Optometrist
    Posts
    998
    Quote Originally Posted by tmorse View Post
    Just did... 'concierge medicine', also known as 'retainer medicine' or 'membership medicine'. Pay say $3000.00.yr and get quicker access to doctors, chiropractors, massage therapists, etc to avoid medical lineups.
    Sick. 3 large for quicker access to what? What a ripoff.

  14. #14
    Manuf. Lens Surface Treatments
    Join Date
    Aug 2002
    Location
    in Naples FL for the Winter months
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    23,240

    Blue Jumper

    Quote Originally Posted by tmorse View Post

    Can you elaborate?

    Question: What Is Boutique Medicine (a Concierge Doctor Practice) ?


    More and more doctors are practicing concierge medicine, opening boutique practices in an effort to avoid dealing with insurance and reimbursements. What do those terms, concierge practice and boutique medicine, mean? Are these forms of practice beneficial to patients? What are the pros and cons to consider in deciding whether to choose a doctor who participates in this form of practice?

    -----------------------------

    In a country like Switzerland doctors even have 2 waiting rooms. One for private patients + fast service, and one for insurance patients, they wait until private waiting room is empty.

  15. #15
    Banned
    Join Date
    Jul 2010
    Location
    St. Cloud, Minnesota
    Occupation
    Ophthalmic Technician
    Posts
    3,089
    Watch the TV show "Royal Pains" for more information...

  16. #16
    Bad address email on file
    Join Date
    Dec 2006
    Location
    Florida
    Occupation
    Dispensing Optician
    Posts
    2,175
    Quote Originally Posted by Dr. Bill Stacy View Post
    Sick. 3 large for quicker access to what? What a ripoff.
    I pay $3,500.00 per year for myself and another $3,500.00 for my wife to have a concierge medicine in addition to our Blue Cross with a $1,500 deductible.

    He just expanded and raised his rates; he makes 7 figures and all his clients seem very happy to be alive and able to call a number 24/7 from around the world to have someone who knows your history oversee the care.

    We have many mutual clients and have suggested them to many; it is the future of medicine if you can afford it.

    Ripoff is a rough word and is rather insulting to me since I pay for it.

    I always tell my kids and rude clients not to make fun of what they A- don't understand or B-Can't afford.

    Just a thought.

  17. #17
    Master OptiBoarder rbaker's Avatar
    Join Date
    May 2000
    Location
    Gold Hill, OR
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    4,401
    Quote Originally Posted by Craig View Post
    I pay $3,500.00 per year for myself and another $3,500.00 for my wife to have a concierge medicine in addition to our Blue Cross with a $1,500 deductible.

    He just expanded and raised his rates; he makes 7 figures and all his clients seem very happy to be alive and able to call a number 24/7 from around the world to have someone who knows your history oversee the care.

    We have many mutual clients and have suggested them to many; it is the future of medicine if you can afford it.

    Ripoff is a rough word and is rather insulting to me since I pay for it.

    I always tell my kids and rude clients not to make fun of what they A- don't understand or B-Can't afford.

    Just a thought.
    Here in Oregon, my wife and I each pay $1800,00 a year. The best money we ever spent and we would never consider returning to a traditional medical practice. When we need to see a physician we don't want to have to wait for an appointment, wait in some overcrowded waiting room for what seems like an eternity, have to fill out endless redundant paperwork and dick around with co-pays. We have never had to wait more than two days for a referral.

    Craig, you are right on the money. We too have worked hard and smart all of our lives and are now in a position where we can afford the best. So, it's not a rip-off by any stretch - it's the reward of a life well lived.

  18. #18
    O.D. Almost Retired
    Join Date
    Dec 2009
    Location
    California
    Occupation
    Optometrist
    Posts
    998
    Sorry if I offended. Of course it's a free country, spend it on whatever you like, but to me, 2 days for a referral is way too long. It shouldn't take more than 2 hours, if that long, and should be free or close to it.

  19. #19
    OptiBoard Professional OptiBoard Bronze Supporter
    Join Date
    Mar 2012
    Location
    USA
    Occupation
    Dispensing Optician
    Posts
    106
    I have worked on this too. And everything I come up with reminds me of an insurance company? The question would be how to differentiate your practice from vision insurance. Besides more personalized care what else does the patient receive? Do you charge upfront for your fee or is it a monthly draw? How much to charge? etc. I too would love to see a working model in optometry.

    Jeramy

  20. #20
    Master OptiBoarder rbaker's Avatar
    Join Date
    May 2000
    Location
    Gold Hill, OR
    Occupation
    Other Optical Manufacturer or Vendor
    Posts
    4,401
    Quote Originally Posted by buckeyeoptical View Post
    I have worked on this too. And everything I come up with reminds me of an insurance company? The question would be how to differentiate your practice from vision insurance. Besides more personalized care what else does the patient receive? Do you charge upfront for your fee or is it a monthly draw? How much to charge? etc. I too would love to see a working model in optometry.

    Jeramy
    I too would like to see some input from a practicing optometrist but I am not holding my breath. Here is a web site from a gerontologist in Naples, Florida that will give you an idea:

    http://www.naplespremierconcierge.co...physician.html

    Perhaps a business model for an OD would charge, lets say, $400.00 a year which would cover all chair time and diagnostic tests. Patient pays for their own C/L's and eye wear. No insurance or vision plans. Practice would just have to pay two salaries, office help and optician.

  21. #21
    O.D. Almost Retired
    Join Date
    Dec 2009
    Location
    California
    Occupation
    Optometrist
    Posts
    998
    In today's competitive eyecare marketplace, that's pretty much what is given by most practitioners, whether or not the patient has any insurance, except like most successful business arrangements, it is pay as you go, not in advance of (and certainly not "bill you later"!) for services being rendered.

    I'd be afraid the only people signing up for it would be the perennial time wasters who would be sure to drop in every chance they got. And can you imagine a family of emmetropes paying anything for it?

  22. #22
    Master OptiBoarder optical24/7's Avatar
    Join Date
    May 2006
    Location
    Down on the Farm
    Occupation
    Dispensing Optician
    Posts
    5,832
    I put my money into a Platinum health plan. I already have a MD I can walk in on 6 days a week. I don't see where a concierge Dr would be any better, at least for me. My medical costs are pretty much non-primary care Dr related, like meds, MRI's, surgeries, ect. I get all of those at no cost. Between surgeries, meds, diagnostic testing, ect, my wife and I had over 180k worth of stuff done last year. Out of pocket....Zero.

  23. #23
    Bad address email on file
    Join Date
    Dec 2006
    Location
    Florida
    Occupation
    Dispensing Optician
    Posts
    2,175
    Quote Originally Posted by Dr. Bill Stacy View Post
    Sorry if I offended. Of course it's a free country, spend it on whatever you like, but to me, 2 days for a referral is way too long. It shouldn't take more than 2 hours, if that long, and should be free or close to it.
    The 2 days means we see the specialist in 2 days; if you call on your own it is 6-12 weeks out for a new patient. The specialist they refer to also give you preferential treatment. I notice my appointments are usually at 12 or 1, so they just fit us in because of our referral. We also get to decide which radiologist reads the report out of 12 who are partners.

    When you get sick it helps to have a team around you. I love this plan and know if is the only medical future that makes sense. You cannot afford to treat everyone the same no matter what the system; the wealthy will always pay for services not available to the masses.

  24. #24
    O.D. Almost Retired
    Join Date
    Dec 2009
    Location
    California
    Occupation
    Optometrist
    Posts
    998
    I agree, although if you can see a specialist in 2 days for routine care (non emergency), maybe their "special list" of specialists is not so special. And what's in it for the specialist to give you the red carpet treatment? If he/she is a top notch specialist, does someone get a kickback? Illegal of course, so probably not. Hmm. Where does that money go? I'm just sayin'...

    (oh, and that bit about the records available all over the world, that is now standard of care and should not cost any extra).

  25. #25
    Master OptiBoarder
    Join Date
    May 2010
    Location
    washington
    Occupation
    Dispensing Optician
    Posts
    1,916
    I think this is a fantastic idea, specially for those of us who are into a more holistic medicine approach. I'm gonna have to look into this for when the husband gets out of the navy...

    As for an optical shop, I'm not sure I can think far enough outside the box to see how this would really work, but I would love to hear more ideas.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Concierge Doctors
    By rbaker in forum General Optics and Eyecare Discussion Forum
    Replies: 15
    Last Post: 08-23-2016, 03:22 PM
  2. licensed opticians - concierge concept - bronx
    By imatters.net in forum The Job Board
    Replies: 0
    Last Post: 05-07-2015, 07:18 PM
  3. Replies: 0
    Last Post: 02-17-2014, 10:31 PM
  4. Replies: 0
    Last Post: 09-17-2012, 11:34 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •