Essilor of America, Inc. (Essilor), is the leading manufacturer and wholesaler of prescription lenses in the United States.
We currently have a Quality Supervisor, Nova career opportunity at Nova Optical Lab in Orangeburg, NY.
Previous optical experience in a lab production environment is strongly preferred.
Primary purpose of this position:
Oversee and direct the activities of Quality Department for Nova Lab.
Properly determining that the quality of each lens meets or exceeds the required standards.
Manage the day-to-day operations of the Quality Department.
Take ownership and accept accountability to accomplish department goals.
Control safety, production, quality, cost and schedule defined by the Lab Manager.
Laser focus on detail, ability to make independent decisions and the skill to safely accomplish tasks in a fast-paced production environment.
Significant responsibilities in the areas of customer relations, process improvement throughout the lab.
Primary responsibilities and required demonstrated abilities:
Ensure all safety standards and practices are maintained in the department.
Identify non-conformities in our products, quickly determine root cause and assist Production Leaders in defect resolution. Identify and report breakage trends to management
Analyze problems that arise, gather needed data, determine actions and recommend changes that will solve problems.
Have a working knowledge of quality department processes and be able to provide correct feedback to your direct reports regarding questions about these processes.
Lead lean initiatives in the department for the purposes of improving process flow and through-put.
Maintain a clean and organized work area at all times and ensure that employees in the department keep their own areas clean and free of clutter.
Immediately document and post any changes to SOP’s.
Interface with the OTG Group to ensure proper support is provided for quality yield improvement.
Ensure proper hiring process: interviews, orientations, Apex, 45/90 days reviews, and maintain current and accurate performance and attendance records.
Ensure all employees are properly trained according to current and posted SOP’s on all quality assurance processes and equipment in order to deliver/ship error free jobs.
Communicate performance levels to employees by providing recognition and coaching employees on methods and techniques for improving performance.
Communicate and use progressive discipline and coaching to any employees not conforming with performance, job requirements, or have behavior related issues.
Provide employees with individual performance scorecard on a weekly/monthly basis.
Conduct yourself in a professional manner at all times, including interaction and communication with management, peers, and associates.
Communicate openly and consistently with Lab Manager regarding status of department.
Work flexible hours including weekends, as needed, in order to meet lab and department objectives.
Perform other duties as required.
Minimum Qualifications:
Previous optical experience in a lab production environment strongly preferred.
ABO certification is a plus.
Experience leading employees in a production environment by providing proper leadership and career development to direct reports.
Demonstrated competence in supervisor skills: motivating employees to meet performance goals, strong communication skills, comfortable with coaching and training individuals and teams.
Proficient computer skills with working knowledge of MS Office applications.
Ability to pass Quality Assurance Classes as required.
Previous experience working with statistical analysis tools to gather and report data.
Previous experiences working with technical equipment preferred.
Ability to meet performance goals and expectations.
If you are interested in applying for this position please proceed through the link below or visit our website at: www.essilorusa.com
http://chj.tbe.taleo.net/chj03/ats/c...cws=1&rid=3104
As the worldwide leader in the ophthalmic industry, we are dedicated to growing our business and enhancing our customers’ quality of life.
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