Hi all! Hoping to get some feedback on whether or not you guys do any follow up care with patients other than them coming in for occasional adjustments, after they've purchased glasses. We are thinking of either doing a follow up phone call a few weeks or a month after purchase or, a thank you postcard in the mail. There are pros and cons with both but I'd be curious to know your feedback/ideas. What have you done/currently do? Is it successful? What are the negative points you've experienced? Does it help bring people in by word of mouth? Thanks in advance for the feedback!
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