I don't think current opticians are overtrained...
Just wrongly trained. Or rather incompletely trained.
B
I don't think current opticians are overtrained...
Just wrongly trained. Or rather incompletely trained.
B
As it is in most unlicensed states..its is only after several of the low paid "drunk monkeys" cant fix an optical problem after several attempts that an employer is willing to pay the wages for a skilled, knowledgeable optician. There probably will not be less of us, just fewer getting paid appropriately for the optician skill set. Sales and Insurance know how will slowly begin to take over the field. Dont get me wrong ..those skill sets are important but are not opticianry.
They took over this field years ago. Unfortunate, but true. Most Opticians have no real idea what they do not know, and only base their understanding upon their training and education......or lack thereof.
Living in NC, and NOT being licensed, I am still not in favor of removing licensure. I am, however, greatly in favor of making it more accessible.
I moved from a non-licensed state (PA) to the remote wilds of far northeaster NC about three years ago. I had three years in the industry in PA, and tomorrow will be my 3-year anniversary at my current job. In PA, I was working for (initially) a large corporation that hired me as a retail manager. I had loads of managerial experience and people skills (a BA in Anthropology), but absolutely NO optical experience, except from that as a patient. My general manager was ABO certified (I believe), as was our Lab Manager and our Lead Lab Tech. We did on-site surfacing, and whenever there was an adjustment issue or issue our sales staff couldn't manage, one of the three of them took the helm. I was supposed to be trained by our General manager, who managed his way into a nervous breakdown about six months after I was hired. So my "formal" training was next to nil.
That said, I took it upon myself to observe, learn, dig for information, and ask questions. It was certainly not a true apprenticeship, and it was definitely trial by fire, most days.
I left there (partially due to the lack of training and support, especially at a mid-manager level), to work for a private practice, the owner of which was just named Optometrist of the Year in the county he practices, as well as for the entire state. I had significantly more exposure to a more medically based model, as well as the field of Vision Therapy and Low-Vision treatment.
The only reason I left that practice was to move to NC for my now-husband's job - he is a military contract specialist. My pay (well, and his, too) was cut dramatically, albeit the cost of living is much lower, too.
My current employer is a small corporation that operates throughout the state. We have (now, at least) two full time doctors, three doctor's techs (and I help out over there when needed), and three optical staff, as well as two receptionists and an Office Manager. When I first worked here, I was exclusively managing our insurance and billing - I did not come in as optical staff, although that was where my experience was. A year ago, our lead lab tech got herself terminated - she was not licensed, although she had taken the test multiple times and failed each time. I was asked to step into her role as the person in our office with the MOST optical experience.Yes, the MOST experience.
Our Office Manager is technically enrolled in the Apprenticeship program, but when she had her first check-in with an auditor, she didn't even know what half the things were that he asked her if we were equipped with. I refuse to allow her to inspect glasses or edge lenses - there are problems every time.
I have learned all that I know from a combination of hands on experience and my own pursuit of knowledge. I learn something new every single day - or at least I am to, and if I am confronted with a situation, term, or condition with which I am unfamiliar, I educate myself.
Without any of our actual optical staff being truly licensed, we are, of course, dispensing under our doctors' licenses.
I would LOVE to become licensed. But our doctors here refuse to sponsor us. The corporate manager that is sponsoring my Office Manager is over 120 miles away, comes up to our office 2-3 times a year, and is predominantly inaccessible. I have seen the "guidance and training" being provided to my Office Manager, and it is NADA. I would do the online classes, if I had a reliable sponsor/mentor, and had the money for the classes and the books. (We make ends meet, but with also caring for a schizophrenic mother in law and paying for fertility treatments, making ends meet is all we can do and sometimes that it tight!). I can't do classroom training (even though I would prefer it), because the nearest location is over 3 hours away. Also, with my husbands job, the possibility always exists that we might have to move on fairly short notice, and I would hate to put all the time and money into getting licensed and then lose it because we have to move. And if we were to ever move back to the part of PA we left, it would make more sense for me to try to get into Optometry school and just go that route, instead.
TL;DR - I wish training was more accessible. I wish I had the money to invest. I wish there were closer locations to obtain classroom training, or at the very least, a competent mentor within 3 hours distance. I wish there was someone to help me learn what I don't know I don't know - so much, at least in my situation, I can only learn about when presented with it for the first time, because I am unaware it even exists! I am thankful I have the drive to learn as much as I have, and to continue to broaden my information base. I just wish I had better access to a formal education in this field!!!!
Where are you? I can help find a mentor for you, if you like. Give me a call, and I will see what I can do. 910-818-1146
Also keep in mind there are online classes now available and education grants to assist you. I wish you the best, and love to see that drive!
I read with dismay that a licensed New York optician wishing to relocate to Florida found that no license reciprocity exists between these two (2) States. How is it that Boards of 22 licensed States cannot come to an agreement that ‘they all fit eyeglasses to patients in the same way’.
Is there any real difference being fit for eyeglasses in NYC and Tampa?
Until there is evidence that licensure reciprocity between all 22 licensed states can be achieved by regulatory opticians, opticianry will never achieve the cohesion needed to fight the giant chains and avoid deregulation.
You don't understand but the primary purpose of licensing is to control the number of practitioners (not the quality) in a given State. Back in the day Florida implemented its licensing laws with extreme residency requirements to keep all the retiring opticians out of the State.
But at least an Optician moving to NC can be granted a license IF the education and training is the same in the two jurisdictions. NC licenses Opticians to fit CLs. SC, for example, does not, so those folks coming into the state would have to take the CL portion of the exam, and have the mandated education and training in that area. It would not be feasible to give a license to an Optician from a state without similar requirements. This is an example of a real problem in the field I have been describing for many years.......the vast differences between states, and the lack of desire to collaboratively come together to make it easier to move from state to state. We have to fix this soon!
Last edited by wmcdonald; 05-22-2015 at 02:32 AM.
Warren, at this late point, when all seems to be crashing down at once on NC Opticians, how can we work to fix the issue on a state and national level?
I certainly don't think we should be lumped into the same studies on Licensing boards as hair braiders.
It is late, mariannie. In reality, if all we do is measure ODs and Seg Heights, what harm are we causing? Most Opticians today, despite a few of us loudly telling you this day would come, sat on their respective posteriors and now wonder what happened.......so it has not been all at once. It has been coming. In my heart, I really feel the legislature will pass the fee bill allowing us to remain in tact, but it is what we do after that we need to focus on once this hurdle is cleared. The national issue is one we have been working on as well, but the current NCOA folks do not participate. Opticians can and should be so much more, and we really need to band together to reach greater heights, not only in NC, but across the nation. It will be a hard battle, however, because if you read this very thread you will see vastly different opinions. My view, and I have stated same for 30 years, is to educate and train, expand our scope and make ourselves relevant again......and we can. But it will take work and some vision. Some here just complain and make negative comments. In reality they have no plan, just worthless input. Others feel the license is not an issue. They are in unlicensed states, and seem to do just fine. But notice that those in the licensed states......even Barry who made earlier comments, did not want his gone so they place high value on their credential. We need to develop a strategic plan in this state, and nationally, to move the field forward. The summit, or whatever it is called now, has been working on it, but largely in a vacuum. I am not sure where they are (I was not a participant), but it will be interesting to see the plan. Most of the folks there I know and they are good people, one of the leaders of the thing works for Luxottica, and organization that certainly does not support licensure or education, beyond the very basic levels. If these individuals have any personal integrity, and care about the profession, that should not matter. Those in leadership roles should have a fiduciary role to all of the Opticians across the nation and I can only hope put together a plan, and soon, to help us move forward. Right now, we in this great Tar Heel state wait to see the fruit of our labors.
Warren, the only country I know of that has a much older political system and is similar to the USA, is Switzerland with their 24 Cantons, that all have their own Governments and rules, but what concerns professions the Federal Government rules the Country. If you are an optician you, have the same certificate after your apprenticeship and be permitted to officially work in any part of the country and in 4 official languages if you did learn them.
After that you can then take a opticians master course that takes a few years and step up the ladder of knowledge.
However I do not see any agreement on this matter among OptiBoard member/posters, with the exception of a few high quality supporters in line with Barry Santini who will weather any outside disruptions.
On this Continent, Canada was well on the way to become a similar professional organization as there is or was, in most of European Countries.
However the recent deregulation of British Columbia shows now the new trend the profession is going.
All of us should not ignore the super fast growing new optical industry of on-line optical s, supported by over 400 optical manufacturing companies belonging to Essilor on a world wide basis and more to join them.
Overheard from a recent national sales meeting, they predicted that 20% of the indie doc practices will close/fail in the next 5 years.
B
That has continued to happen over the past 15 years and will continue. There is no way an OD can run an office and make $100,000 when they only take insurance; it is not possible to survive if you get insurance reimbursement only on 100% of your work.
Who do they really work for? Looks like a few insurance companies to me.
We are independent and growing because we are lucky to be in a growing area with older wealthy folks who appreciate nice things.
I always find it interesting what folks define as optical skills necessary to be a professional.
We are really making this harder than it is; my system almost eliminates the need for a highly skilled optician. If you control what lens goes in the frame and ensure some parameters in the computer, at least 85% of the orders can be done perfectly without any assistance or real skill.
There are some high power work that requires more skill at picking out the correct eyewear but if the lenses are built properly what special thing needs to be done other than bend the temples and adjust the pads?
The real issue is not controlling the lenses you use when building the frames and the equipment used to try and make it work.
Just another way of looking at things and yes the indi will go by by as they should if they live off insurance only.
OK so that is something that requires skill right? It sounded like you were completely writing off your staff as a bunch of trainables, I probably read you wrong.
Unfortunately I cannot only cater to the rich and older, we strive to be a true family practice and optician shop, and it works very well for us. I think my knowledge and training and my staffs are what seperate us from our competition, as well as the quality of the lenses we use. Especially in an unlicensed state full of hucksters and trained jewelry girls and guys taught to upsale at all costs. Because of the blue collar folks in town we do take insurance, but we also have budget and high end out of pocket options.
You just hit a nerve there, I was being a sensitive susan probably.
I think that this is just a natural adaptation of the business model of all medical practices. Where have all the solo practice physicians gone? How about your good old neighborhood druggists (oops . . . pharmacists?) Remember back in the day when you had to buy all your frames from a local wholesaler? No, you probably don't but that is the good old days that some of us refer to rather than some low level peddler six levels down the chain of command from a decision maker.
Look, there is just too much financial gain to be made to leave the business of eye care in the hands of a whole bunch of unwashed individual minions. Besides, taking their customers away from them is like taking candy from a baby. The business is now in the hands of just a few corporations; manufacturers, retailers and insurer's who have the ability to change the way that people receive their eye care.
There are, of course, exceptions to this rule but they will pass into history when their entrepreneur owners tip over and pass on to their eternal reward or Mr. Big Corporation makes them an offer that they cant refuse.
Statements like that are usually made by companies (or their representatives) that are trying to sell you some information or product that will "prevent" you from becoming one of the statistics. They want to be your "partner" so the two of you can stick it out together...in which case, you aren't an independent anymore. (Un)fortunately there are too many companies like this in the optical field, although it is not unique to our field.
True independent practitioners have disappeared in every field from auto mechanics to optical to medicine...so they are probably right when they say there will be a decrease. Online everything is becoming more common. Some have even started "online" or "remote" refractions...ostensibly to bring affordable eyecare to the masses, but in reality to bring profits to the investors.
So, its all about profits. Barry, correct me if I am wrong, but the company who made this prediction...are they selling something?
I asked one of my patients if it was okay to use quotes from his emails to me in a letter to the governor regarding Licensed Opticians Here is his response:
Hi Marianne, Sure that’s fine. Frankly, I was going to google to see if licensure was required in NC after my experience at the other place. I was thinking probably not as he was more about sales as opposed to trade knowledge and skill. His customer service also sucked as it pertained to follow-up and keeping lines of communication open. Seems like some really dumb legislation...
Today it is the same in every field of commercial activity with the exceptions for actual maintenance companies, that are needed for work on the spot.
The power of the internet lets you reach every corner of the world in seconds, but most people do not care what is happening elsewhere in their field of work and income.
North America is the training ground for the big corporations because of the largest commercial freedom of any country. Then they use what they learned when setting foot into newly developing countries.
Did you know that one of the most populated countries as India is the next international industrial power house ?
A country where a few hundred million citizens still have never heard of flushing toilette's, they now make car parts for just about every brand world wide. There is also one of the largest weapons industries as the government owned Barhat (BEL), Search for the latest updates on ◾Bharat Electronics Limited (BEL) which has today 47,000 employees.
The modern optical scene has already been set up as a full American copy of the Essilor system, from a full line of optical labs right to on-line optical s.
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