Quote Originally Posted by tmorse View Post

Retail eyeglass seller in BC will still be bound by our BC 'SALE OF GOODS ACT', which require that the eyeglasses 'be fit for purpose' and retail purchaser access to Small Claims Court remains in effect for improperly dispensed eyewear.

tmorse, thank you for posting that........................

Small Claims Courts have been introduced the world over many years ago, so any citizen can go before a judge, without having to hire a lawyer and for reasonable cost, to file an action for not more than a set amount, depending on local laws, and or rules.

This is nothing unique for the optical retail world, but would be interesting to know how many individuals have taken that step to recuperate moneys paid to opticians.

I also see on most online optical websites that they all claim to have a very easy refund policy.