Hoya North America wants to sell you a very limited portfolio of lenses - the ones that they can make the most profit on. They don't give a hoot about Japan's products. The American president's famous slogan to his reps is to "Sell what you got".
As for Canada, it is even more BS and limited. They currently outsource about 70% of their jobs to Thailand and receive a box from them every day. Last time I checked a map, Thailand is much closer to Japan than North America is.
Global sourcing of products is fine as it's the way of the future as the market continues to change. However, 7-10 day overseas delivery is horrible for them, especially when other smaller companies are to do it in 4 days with the same quality and lower cost and is about to get even better very soon....
I have used Hoya for several years and have found their quality excellent. They had some problems with their lab, but now seem to be corrected. It's true it takes 7-10 days to get a job, but often that can be faster. People don't seem to mind. No matter what, even though I can't fully divest from Essilor, I think it is dumb for any independent to use the Essilor lab directly. I also use Hamilton Lens and Dave is great.
I could list all the reasons we have delays on our orders but that isn't the point. Nothing we haven't heard or said before. I do know that they will say themselves that their AR takes up to two days alone because of the substrate process. Not sure how accurate this is. They do offer their Sight Overnight from Columbus which is a selection of lenses and coatings that are available to be received next day if ordered by 1pm. It does come in on time- just not always right...
Have I told you today how much I hate poly?
2 1/4 years since above post was published here on this OptiBoard thread by "coupe".
Some day in June 1964, = 53 years ago, I was standing on the dock at the New York harbour, watching the then largest liner "France" come in and dock.
The highest ranking passengers occupying the presidential suite on the "FRANCE" was Mr and Mrs Cottet, the big chief of the then "ESSEL", the largest optical manufacturer in France.
see at: https://en.wikipedia.org/wiki/Essilor
I drove them to Montreal the next day where they stayed a few days to establish new business contacts which became very eventful for next few years after that.
Ever since that day I have had a very large interest in the development of that corporation.
Say what you want about Essilor. They are still the only company out there that ante up in the hundreds of thousands each year to support ECP's, their associations, events and the Colleges that have cowardly turned against them and now in a legal battle. Pffft good luck with that.
These morons and their egos running the Colleges should all be released from their duties and looking for ways to support their members rather than picking fights they will never win and will only leave them flat broke and walking funny after the lawyers are done with them.
Then guess what will happen....you guessed it - the Colleges will be back in line asking Essilor for food stamps and if they can jump back into their lavish coffers.
Listen to djal - he hit it bang on with his analogy of Hoya. They're more of an enemy to the ECP than ally.
I do a few 3M safety jobs on occasion. According to a memo I recently got from 3M and a Hoya rep that came through last week Hoya has purchased 3M. Going to be interesting to see what the turn around time and quality is coming from them here on out. 3M always took 2 to 3 weeks and quality was good. Only thing I was getting out of 3M was a fitting fee because the companies that use them have vision service plans for their employees. We dont do anything with Vision Plans in this office thank goodness. Only reason we do some safety is just PR (public relations) hoping to get their medical insurance for cataract surgery of other medical eye issues.
I have never understood why those in this area that take those vision service plans for the companies dont also do their Safety Glasses. Lot less headache with Safety the plans.
The business strategy to me seems rather flawed and desperate...why would a premium lens manufacturer want to own and produce the cheapest lenses on the market? It goes completely against the grain. My guess is they will just flip the entire safety division over to Thailand for production in due time. That makes more business sense to me.
A better strategy would be to purchase large OD practices and vertically integrate.
................however your friendly garbage collector or street cleaner can become an optician in your friendly neighborhood opticians store from one day to the next without any effort.
Originally Posted by Lab Insight;
...................deregulation of the optical retail market will remove all professional responsibility of the retail seller towards the purchaser.
It then will be be moved voluntarily to the manufacturers and their subsidiaries, the optical labs who supply the Rx's and then will control also the quality of the retail market.
This will leave the major manufacturers an open road to dominate the online optical retail sales they want to increase with their major presence.
Opticians over the last few years have been discouraged to do any extra lens treatments in their own premises and purchase their lenses all finished by the labs, either uncut or all done at much higher prices.
This domino effect on the optical retail trade will be the eventual death of the profession with the exception of the few real professionals who acquired the needed knowledge to survive and continue to flourish.
Lab Insight, you have a good point there ..................
One of our newest Quebec located online opticals has even been partially financed by the Quebec Angels, an investment group.
Anges Québec Encourages the Vision of Bonlook and its Online Optical Shop with an Investment of Over $1M
June 5, 2013
(Montreal, June 5th, 2013) – Bonlook’s vision team and dynamic team convinced Anges Québec investors and the Anges Québec Capital Fund to invest $1.1 million in this Quebec-based online optical shop which offers a distinct product. The Fund contributed $150K, while the rest of the amount comes from 25 private member investors of Anges Québec, including Caroline Pelletier, who led this investment project.
See all of it: ==========>
If they did not sell into Quebec, because it was regulated territory and now not anymore, they established themselves in the USA for the first few 3 years as their prime territory, but that has probably now changed.
So we got one more of which the Alexa ranking is strongly on the way up the ladder.
They never made a single dollar in profit during that period, but they knew one day that market share would translate into profit.
And it sure did...they were acquired for more than $400M for that very cause. Beauty is always in the eye of the beholder; investments are no different.
If I would open a large nice store in downtown Vancouver I would never become a volunteer and register with the College of Opticians if not needed.
.........and if we wanted to do "sight testing" I would hire an optician that is registered with the College of Opticians as needed, no problem.
In such a business, what brings in the money, are the sales of eyeglasses at the conventional pricing system of free service, and warranties included forever, and paid out front.
However the "conventional pricing system" is very probably on its last leg and will have to be changed in the very foreseeable future to "basic pricing, plus charges for services rendered".
This is all due to the present "non internet savvy", old age generation dying off over the next few years.
We have all been informed by the Essilor-Luxottica merger reports that the newly formed super giant corporation will concentrate mainly on internet sales .
Furthermore knowing, that the North American Continent is their usual testing ground, it all will happen here first. So tighten your seatbelts before it happens.
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