A patient have been wearing Autograph II fixed 15mm for the last two year and very happy with the lenses.
Old RX:
+1.50 -0.25 x 95
+1.25 -0.25 x 95
Add +1.50
Now we upgraded her lenses to Autograph III fixed 15mm
New RX:
+1.75 -0.75 x 95
+1.50 -0.75 x 95
Add: +1.50
Patient have wore trial frames in the office and happy with the new RX. Then when she wear her new lenses for 3 days then she came back and said: I feel like looking through a fish bowl and feel nauseated.
Then we recheck her RX (correct), recheck PD (correct), recheck Segh. Height (correct), recheck the base curve (same base curve like the old one), the new frame eye size is the same with the old one.
We send back the lenses to the lab and they confirmed that they cut correctly according to what we ordered and NOT HAPPY TO CUT ANOTHER LENSES SINCE THERE IS NO ERROR FROM THE LAB NOR NOTHING NEED TO CHANGE.
My question is:
1. How can the doctor fix the fish bowl effect on the new lenses?
2. How can the lab fix the fish bowl effect on the new lenses?
3. Is it non-adapt to the new autograph III then should we keep her in autograph II instead?
Please please help. I am here to learn from of you. Thank you very much. Happy Holidays.
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