I am a fairly new Optician, my state is unlicensed, so I have learned strictly "on the job". My main training is for fitting and I'm trying to learn more about specific lenses.
I need some help with a patient.
Original:
Ovation 16mm seg ht
New:
Varilux Comfort Short 18mm seg ht
They are the same exact frame.
The patient had no problems with the Original order and the RX has since changed. The New RX is correct, because they also purchased glasses elsewhere and those are working fine.
His main problem is that he can't read well out of them. It's not as clear as his glasses from another shop. Oh and let me add that he has the Varilux Comfort in those glasses too.
I am STUMPED.
Any help is greatly appreciated. Thank you!
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