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Thread: Grooving and feathering wheel for essilor Kappa

  1. #1
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    Confused Grooving and feathering wheel for essilor Kappa

    Hello everyone,

    I have the Essilor Kappa edger and the grooving/feathering wheel won't rotate anymore. I contacted Essilor and they told me that the model has been discontinued and they do not have any more parts for it. Does anyone know where I can buy parts for it? I am looking for the motor that turns the grooving/feathering wheel.

    Thanks!

  2. #2
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    Did you check there head office in Quebec and talk to the national sales and service manager. That answer does not sound acceptable, maybe there is no parts available in Canada but what about France. Are reconditioned parts available? If all else fails demand some sort of solution such as equivalent trade for one that works or a loaner until they resolve your problem. If they value your business they should offer you something.

  3. #3
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    Quote Originally Posted by faireye View Post
    Hello everyone,

    I have the Essilor Kappa edger and the grooving/feathering wheel won't rotate anymore. I contacted Essilor and they told me that the model has been discontinued and they do not have any more parts for it. Does anyone know where I can buy parts for it? I am looking for the motor that turns the grooving/feathering wheel.

    Thanks!
    the web site https://www.shopcoburn.com/PublicSto...dgers,113.aspx. Lists discontinued edger groover pin bevel motors

  4. #4
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    Quote Originally Posted by ex-optician View Post
    Did you check there head office in Quebec and talk to the national sales and service manager. That answer does not sound acceptable, maybe there is no parts available in Canada but what about France. Are reconditioned parts available? If all else fails demand some sort of solution such as equivalent trade for one that works or a loaner until they resolve your problem. If they value your business they should offer you something.
    It's 'E', not surprising.

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