A big thank you to Joe and Chemistrie!

**Fezz** · 03-22-2014, 06:53 AM

I want to publicly thank Joe at Chemistrie for helping a patient of mine out and saving the day!

I have a long time patient that bought glasses elsewhere because I stopped carrying any frames with clip-ons years ago, and told him that I could/would not get anymore in. Him and his wife bought glasses elsewhere at an office that offered Chemistrie Clip-Ons. I do not carry them.

He had a horrible experience there and when he was in for his yearly exam, he told me about the problem with the other office and an issue with his clip-ons. He asked me if there was ANYTHING that I could do to help him. I told him that I would do my very best and see what I could do!

I reached out to Joe at Chemistrie and explained the situation to him. He very graciously offered to help my patient, even though I am not a customer of his! I gave Joe my patients contact info and let things in his hands. My patient contacted me about a week later and was ecstatic about the kindness and service that he got from Joe and Chemistrie! Joe got him all straightened out! My patient and I are extremely grateful for the help!

I am now carrying Chemistrie Clip-ons in our office!

I really appreciate the dedication to service and kindness that you showed!

Thanks again Joe!