About me:
Hi. I'm a lab tech from Canada. I've been working in optical for just over a year.
My Issue:
A few weeks ago I discovered this forum, and so far I've learnt more about progressives here in a total of a few short hours than in the whole past year from all other sources combined:P. Before finding this board most of the information I got about lenses came from two sources: the opticians' that I work with experience's with various lenses, and sales reps for various companies. Much of what I've been told is... conflicting, to say the least.
Sales reps keep telling me that "digital lenses are wider than conventional!!1eleven1!!", but they can't tell me what "digital" means, nor can most of them even take a shot in the dark about what "freeform" means. I tells ya, Essilor trains their reps well. They also tell me things like "this lens always works for everyone!" I know a sales pitch when I hear it, but I need some help getting to the truth.
My Takeway:
After a few hours of reading threads about lenses and coatings and the like, here are a few things that I think I've gathered:
- "Digital" doesn't mean much of anything.
- Essilor is evil.
- "Freeform" can mean almost anything, and what it means depends on what company you're talking to.
- What freeform probably *should* mean is "the add power is ground into the lens, not molded onto the front". Close? Yes? No? Maybe? Both? Neither? Quantum superposition of all those options?
- Essilor is attempting to take over the world one banana stand at a time.
- Digital/Freeform lenses are often very narrow in the intermediate (moreso than conventional lenses?), despite the sales reps claims.
- If you make one part of a progressive corridor wider, you have to make other parts narrower. The area of the corridor remains the same.
- Essilor lenses suck.
- Nikon Canada (or Nikon as a whole?) uses Essilor lenses, even though their rep tells us they are better. Is this true of anyone else? Who knows... certainly not the sales reps selling the product.
My Problem:
I'd say 80+% of our customers are heavy computer users (I'm told Canadians are among the worst internet addicts? I wouldn't know, with all my long hours online I don't have the time to find someone and ask), and many want a single lens with with wider intermediate that they can still drive in and read with. We sell a separate pair of computer lenses to everyone who will buy them, but some people just don't want to switch between two pairs. I'd ask sales reps what I should be selling, but they're all useless idiots.
My Question:
Right now we sell like 30 different lenses and I just don't see the point. It seems like each optician has their favourite lenses and pushes that lens on everybody. So I'd like a list of a lens or two that will be best for each of the following categories:
- Hyperops
- Myops
- Hi adds
- Low adds
- Heavy computer users (wide intermediate) <---- nearly all our patients want wider intermediate
- Short corridor
- An excellent computer lens
- A lens that's good for people who can't adapt to anything else.
I'm gone for the weekend, so I'll check back in on Monday or Tuesday. Thanks in advance for any advice!
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